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Customer reviews

Rating 4.6 out of 5 stars with 11945 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 11,945 reviews
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excelent service amd the best way to keep your mind in peace knowing that your product can be fix

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Support People

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly chat for finding proper mouse. Gave me many options in different price ranges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the protecting just in case, I've used it one before and it was easy to have my product fixed. Will buy again specially on the products that might break while in transit from one place to the next.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for the help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you guys for this feature. Great to have, if you have any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind for laptop computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought some peace of mind for our laptop computer. don't have to worry about someone spilling coffee on it because we can easily get it repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Geek squad service when I bought a laptop for my granddaughter. It was well worth it when I had to take it in. They fixed it with no charge. I would reccomend getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have protection for years here and had no issues at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good explanation of warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesperson and Geek Squad personnel thoroughly explained the the benefits of the extended warranty. Appreciated the time they took to answer our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A++++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and very good business and takes care of customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad lives up to their name

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the geek squad for everything I purchase because accidents happens. Their customer service is great. By great I mean fast and reliable. Also they explain to you how to proceed if there is a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is a great group of service minded individuals and they fixed my laptop in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I try to buy protection plan with all my purchases. It has always worked out for me when I have problems. It's worh the monies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope it’s as good as it says

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchases protection to for my laptop. I’m really hoping that if something happens to it for example if I drop it down it’ll be covered because that’s the main purpose behind me purchasing the warranty keep you posted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind with a high schooler using an expensive laptop. Haven’t have to use the warranty yet. And hope will not have to. But just the peace of mind, in case is worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great, had to get it for my first laptop and ended up using it within 4 months because of accidental damage while in my bookbag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past I have purchased the Best Buy protection plans and have always had great service when I needed it. No hassle no nonsense. I always find it to be a great value on all the products I purchase from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blessed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this accidental coverage for any electronical items it covers just about everything The Geek Squad is amazing they can help you pair devices with any issues you may ever have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad laptop protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this when i purchased a laptop for my son. So far so good. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a laptop that I purchased this for and haven’t needed to use it yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gone in to see the Geek Squad probably over 10 times just because technology hates me. Every time they have been so helpful! Even if they aren't able to fix it, they laid out all my options.

    I would recommend this to a friend