Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11949 reviews
(11,949 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Work Quick!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was great for my watch! It kept messing up and they replaced it with a new one for free as it was a manufacturer error.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great way to help you always
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is always great to be covered for anything that might happen to your purchases so this is a good way to be protected.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Greek squad was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were so helpful and professional. Would definitely use service again.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Service!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service at geek squad is awesome....everybody should get it!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I have never worked for best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys always get the accidental. I have never regreted the purchase. Best case scenario, you never use it. But, that will never happen. So, get it.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product. Thin and lightweight. Easy to do work on the go.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Thank you
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have contacted the Geek Squad to look at my computer numerous time. they were great in every way.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GSP is a must for anything that costs over $200.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a must for every single laptop or computer purchase you buy. I have used my GSP multiple times saving me thousands of dollars.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Gerk Squad worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The IT dept is amazing with what they do and how they help.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Hopefully won’t use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it but thankfully we haven’t used it. Our daughter will be taking it back and forth to school better to be safe than sorry.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Keeps my stuff working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is best when you don;t need them, but they are great on helping you get things set up and working, or for correcting things when something goes wrong. This saves me time and money.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad identified need to replace computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We would never be without this service! Kids in college need their computers just as important as their phones, especially during a pandemic!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great if needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had to use the protection plan yet, and hopefully will not have to. It will be nice though if it is needed.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Easy as 123
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This protection really saved my beans, actually my laptops. This made getting them repaired easy and practical.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad is an Awesome group of very helpful and talented customer service/technical support. I think it is a Great value!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Amazing job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents geek squad remote support helped me a lot they also came and mounted my tv they also helped me with all my devices amazing work they did great job
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad protection
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for just in case purposes. So far I’ve only had to call the support line for a minor issue and they were extremely helpful and knowledgeable.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty for open box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hopefully I won’t have to use the service warranty, however pleased that I bought one. Had to use one previously and it was seemless
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
True value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not a computer geek. I have used this service about 40 times. This is a better investment than my 401k.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Estan. Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 4 out of 5 stars
Great Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have yet to use the warranty on but will if the mouse does not stop moving on its own.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
