Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11950 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 242 Showing 4,821-4,840 of 11,949 reviews
  • Rated 5 out of 5 stars

    Great Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for 2 laptops. Definitely makes me feel more protected. The GeekSquad team at 2 locations have done great work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent on accidental protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son will have his computer for the next three years in college and not have to worry about having to replace it with this production

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helps alot

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never expected something so easy could make life a bit better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love have an extra warranty on my products. I have always been happy with the service I have received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hi

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wil get my son through his first two years of college

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super geeks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All encompassing coverage that I hope I don't need to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always broken something so having this is always a plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra protection package is a must in all purchases. You never know what will happen!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesnt include software malfunctions

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be warned this doesnt cover if there is a software malfunction on your computer, they will try and sell you the total tech coverage which is an additional $199. My laptop is a game software and windows 10 was overriding an update that the computer needed and they wanted to charge me for it after i had the geek squad protection. I was not happy need less to say after almost an hour my laptop was fixed and I didnt have to pay anything.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    Get the 3 year if you have the cash

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the 3 year its a great deal. I had to use the coverage on a laptop, vr headset and a tv replaced no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed assurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the product that this is for, this is much needed. You never know when an accident may happen or just need that support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra cost

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use the protection plan but if I do I know it’ll be worth it rather than having to pay for the all the repairs in it out of pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad service team is efficient and they take the time to explain what can or cannot be done with your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love their extra protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They replaced with minimum questions ask very easy claims

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase a protection, whether you use or not. We know the value of having one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase a protection, whether you use or not. We know the value of having one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase a protection, whether you use or not. We know the value of having one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent warranty!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty that provides all the coverage you need for problems & accidents that you may encounter. Excellent coverage for everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I don't buy items unless they include protection. Even when I have had to use Geek Squad, their service is quick and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The adgents are very helpful. Willl set up your computer software for you. Never have enough coverage.

    I would recommend this to a friend