Customer Ratings & Reviews

Geek squad is so awesome, I used them a few times when my computer crashed, worth every bit of money

Love this protection. It gives me peace of mind when using my device on the go

Was able to replace my laptop charger after it stopped working. Although they were unable to replace the part themselves, they were able to refund the cost of a replacement ordered through a third-party.

I’m so glad i bought this because my daughter is so clumsy and breaks things quick i’m glad geek squad could help!!

Geek Squad service is always great. I've only used them a few times but the techs have always been above and beyond. They're so helpful and very kind. Always have solved my issues with quickness and kindness.

Haven't had to use the Geek Squad's services for this computer but have been very satisfied when they've cured my computer in the past. Knowing that they are there for a nominal yearly fee is very reassuring.

It was not expected that Best Buy would cheat the customer, I had bought an excellent open box laptop online from Best Buy, which was in a very bad condition. the paint was peeling from the corner of the laptop and the 14" laptop was kept in a 24" x 16" box without a spot, the charger cable also looked very old, I'm thinking of a case for Best Buy's fraud. do

Good service, prompt, fair price, process was painless. Staff seemed eager to help.

My spouse is very happy with her new gaming computer. The girl that helped me was very knowledgeable and made sure I was aware of sales and helped me chose the best computer at the best price. I was very pleased. She also explained the benefits of purchasing the extended warranty and hopefully I won't have to use it, but glad I have it in case I need it.

I am a teacher and I purchased two chromebooks for use in my classroom. So I added this Geek Squad protection plan to my purchase since I teach second grade and I know how careless they can be around expensive equipment. I thought it was an affordable price in exchange for knowing my two chromebooks would be protected from accidents in my classroom.

Amazing service from everyone in the Geek Squad, to helping me figure out what laptop i needed for school, to getting a protection plan to better serve my needs.

The best one year protraction I felt way safer being clumsily either my laptop

Son went off to College as a digital media major. Bought him a highly recommended laptop (per Best Buy employee) did everything they (BB) promised us but died on our son the first year. Burned out fan not repairable. Replaced old laptop with a brand new one. Two years in with new laptop never regretted purchasing the extended Warranty. Thank god I rethought the purchase.

The protection plans that I have purchased on my 2 computers give me great peace of mind, that IF anything goes wrong, I will get help. I am a college student, and have one computer for school and one Chromebook for home use. I have plans on both. I feel very safe knowing I have help and basically insurance if something were to go wrong on either expensive (to me) devices.

Great service to have when you need it. Makes us easy to deal with

a good option to extend the coverage period of Apple Care.

I've had this laptop for about a month now and it's been working great. I installed some programs to be used for 3d printing and the cricut. And still running well. Will update as the time.goes

I bought this membership when I purchased my last laptop. I knew that this yearly membership would pay off since I planned on buying several appliances for my new house. This day came, appliances were purchased for my mom and my new house, we both saved on installation and my mom saved on haul away items. Worth every penny of this member

Definitely need to have this to my product and would like to buy in the future

You know you can never go wrong with getting geek squad as your back up! Best tech!!