Customer Ratings & Reviews

Great customer care, quick and effecient! Will solve issue in a timely manner.

I'm very satisfied with my insurance. It included the coverage of to other computers besides the MacBook that I purchase so I'm already fix to other computers that were working at home I am very satisfied with the Geek Squad

Haven’t used my Geeksquad protection yet but it’s great to have to insure that your item will be very well insured if it’s a accident that occurs

Bought this for my daughter for gaming and school she couldn't be happier.I do recommend having the warranty for piece of mind for a great price.

Great help very fast on finding a solution and very respectful and friendly

The team was really friendly and very knowledgeable and able to support me bu identifying the problem with my computer

Its nice to have that protection just incase i need it

After having my Chromebook for three weeks the screen was accidently cracked. I took it in for repair and they had it back in a little over a week. Nice job Geek Squad!

I've only had to use this warranty once with a microwave. I had no problems and received a replacement immediately.

Wonderful service that Best Buy provides is the thorough service of geek squad

I have previously used this service and it is one of the best ones out there. Anytime you have a problem you can either go to a store or online and get replacement very easily. With kids it's an absolute must.

My college freshman dropped her brand new laptop within 3 weeks of dropping her off at college several states away. I was EXTREMELY hesitant whether I should purchase this extra coverage. I'm EXTREMELY thankful I did. It was fixed within 2 weeks and I was relieved.

Fast for gaming and graphics work, but runs SUPER hot. You need a well-vented space to work in. DO NOT use it on top of a comforter or other soft surface. The heat buildup will actually hurt you when you pick it up again.

The agents were very professional and he helped me with the return process

The Geek Squad does a great job checking and fixing my PC when I have a problem. They log into my PC remotely and work on my PC while I am at home. I can see what they are doing. They have always been helpful, friendly and professional.

it provides you with great protection. it got a laptop 2 years ago and bought this extended services. I got a credit for the full amount of the product price because it has issues and I was able to upgrades to a new laptop.

Reliable support, very helpful and supportive, excellent value.

It's wise to protect your device. We never know what can happened.

The accidental protection is a must. Had to use it the first for a broken chrome screen. They were not able to replace the screen so I got a full refund to use towards the purchase of a new

LOVE this little chromebook. Has a great battery life, easy to use and take with you. My ONLY complaint would be that the keys are white and the imprint a light gray so they are not necessarily easy to identify, would be better if imprint was black.