Customer Ratings & Reviews

Great value and customer service only thing i don't like is they making me pay for another protection plan after my device got damaged I mean if you pay for a two year protection its should be protected for two years

Whenever I purchase something, especially electronic, I like to make sure I add this Geek Squad service and protection plan. They have always helped when any problem I may have. Always professional and keep you updated as well.

Bought this protection plan for a laptop. Chances of me actually needing it is slim, but we have kids so expect the unexpected. Bought it mainly for pixels blowing out, screen cracking, and/or water damage. (Hopefully not a trifecta of all of the above.)

The greatest computer I have owned wouldn't ask for nothing better

I had my sound system go out eight months after I bought it something simple bad board inside I’m so glad I bought the geek squad coverage I would recommend at least getting a year on any electronics

Agent was sure to sell us on the advantage of havinf the extra protect warranty.

I got this for my laptop, it is a little pricey but worth it because you never know what could happen.

What a wonderful deal . Purchased it for a friend who’s financially not in a good place . This was a wonderful price . The Represenative on line was outstanding. Kudos once again to Best Buy Staff

I get the warranty service on all of my more important and larger products. Makes repairs and replacements much easier.

Geek squad helped me with ALL my laptops or computers! Would always recommend using geek squad!

I try to buy protection plan with all my purchases. It has always worked out for me when I have problems. It's worh the monies.

Very worth it, especially if you have children. You never know what might happen and with this coverage I don't feel like i need to wrap my computer in bubble wrap and put it in a plastic bag when I'm away from it.

Its peace of mind giving the lenovo chromebook to my grandson and having the protection of the geek squad!

The 2 year Geek Squad protection plan is a great value.

The reason I shop at Best Buy is because of their Geek Squad. All staff here are genius grade but the Geeks are above and beyond everything I need! Thanks for this terrific service!

Essential for any electronic device . I feel less stress knowing my device is protected .

I haven't had to use this yet but years ago when I did, it was great.

This service is a must. i have been able to get the best service from the techs. They understand how and what needs to be done when I call. Go Geek Squad!

I always buy the geek squad warranty. Other places offer warranties but you have to send the item in and wait at least two weeks or more for a decision to be made, with the Geek Squad you take it in and they fix or replace it in a few days. I highly recommend their services.

Learned the hard way when a one year laptop got black screen of death so on this purchase I took out the plan. Hope to not need it!!