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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11822 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 11,822 reviews
  • Rated 5 out of 5 stars

    Always a necessity

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always necessary to buy the protection plan when buying electronics from best buy. BestBuy has one of the best protection plans out there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always answered promptly and effectively with any concerns when I was building my pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this extra care package with the computer for two years just in case my sons damage it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for piece of mind! Price was right, too. Previous experience with Geek Squad has been positive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    any priced priced item I buy from Best Buy now I always get the extended warranty because they'll replace it for free

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs to be upgradeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have looked and looked to see what I have included with this but it doesn't show in y purchases even though I did and the site says so when I view it on the page to buy it. This is technically a subscription so it should be in that section to be able to find and use easily when needed not have to jump through hoops to locate I did give 3 stars for past experience being good. If I could just upgrade this subscription somehow without having to pay for a whole new one which starts the date of purchase meaning I will end up paying twice for this section of the service I want. But if something does break or even a drink spilled on it it really is covered so great for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WellDONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person was really helpful, I usually don't write a review on something like this but when you have someone so nice in taking the time out of all the other customers to address my several questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get geek squad they will fix anything they are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Investment Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Microsoft Surface Book and it has been nothing but issues. Thank goodness for these guys who have worked on it an average of once a month. It is finally being replaced next week so I hope I won't have to visit Geek Squad too much more but j am glad they are there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage when you need it most.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I buy electronics from Best Buy I like to cover any accidents that may occur with the product by using this coverage. Usually when I spend 500 to 1000 dollars for something I will purchase the coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having 1-year Accidental Geek Squad Protection plan gives me peace of mind. I have it for my Asus Chromebook. I am very careful with my electronics but accidents do happen. Now I am covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely the best deal on protection. I am always careful with my stuff, but some things just happen. Knowing I can get my computer repaired if it breaks or if I spill something on it gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very accommodating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was super helpful in finding what i needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What does never leave the house without it gets wh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What does never leave the house without it gets why does it always something I purchase on every product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best freaking laptop ever! Thank you to the best customer service I received and they point me to the right laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed my lab top I will always buy the protection plans for now On...Best Buy really follows thru and it’s really worth it to protect your protect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought laptop with questionable quality and wanted to protect the investment. Used it to replace the screen and speakers a month before it expired. Easy to use. Took only a few days and the laptop looks like new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a must for any child that is required to bring laptop to and from school. This gives parents and children a little relief from being super nervous when transporting to school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had to use the insurance once. When i used it, the service was user friendly and quick. From now on i get insurance on all my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helps when I have a problem I can’t figure out. Super friendly and always fast and helpful

    I would recommend this to a friend