Customer Ratings & Reviews

Great purchase, price is okay for the years that come with.

I haven't had to use the warranty yet but I did receive the information I needed for future use If I need to.

Geek Squad set up my new computer to run smoothly and they help me when I am in trouble with computer. Thanks to Serina, Danny and Jerry( especially Jerry's great patience).

Bought this protection plan for my son as I upgraded his computer and he had ruined 2 previous laptops given he is young; glad I have this just in case it is needed.

Tho I haven't had to use the Geek squad to come out for any laptop issues they have been out to install it as well as my television. They do a great job, are patient with questions and never have any problems after they leave.

Geek squad has helped in a variety of computer challenges and breakdowns. Helpful to have coverage up front.

I always get this when I get an item here. I never regret. They are always helpful.

Have not used yet but received very quickly through email as soon as my purchase was shipped but I heard good things about geek squad warrantees so hopefully there are as good as I was told

A must have extra protection just in case you need it

I always get insurance with my items from Best Buy. Has always paid off and then worth it.

I always get insurance with my items from Best Buy. Has always paid off and then worth it.

Great knowledgeable staff. That informs you of your options and is willing to give you honest answers.

Haven't had to use it, yet. However, the peace of mind that comes with knowing that I'll be covered in the event of an accident, is great. Used Geek Squad in the past and they do not disappoint.

Geek squad did a fantastic job installing my tv and walking me through the set up. The are always friendly and helpful

Excellent employees. Very helpful with all my questions

Probably a good thing a klutz like me purchased this. I rarely buy this type of insurance but I do drop things and I carry my lap top around everywhere and so "anything could happen" so I feel better knowing I can replace if there is an accident.

I love geek despite can’t reach them but still good service and great customer care

They have helped when my sons laptop got a crack on the screen and they were very friendly

I am able to comfortably take my laptop out without needing to worry about damages as it’s protected.

My laptop was stolen and recovered. There was damage to it. The warranty is completely worth it. The fixed it quickly and they are always available and willing to help with issues that come up with my laptop