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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11824 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 11,824 reviews
  • Rated 5 out of 5 stars

    Installation Was Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind knowing I can call, and get results over the phone, or in home service without the hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice support they fixed my xbox controller right away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed my old units and installed the new with professional excellence. They were incredible and couldn’t have done a better job. These folks represent Best Buy in a great way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they helped me with all my questions about my new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad had my laptop fixed in record time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always dependable and helpful when needed for my tech products. Recently brought in laptop and received fast service and quick return of product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always ready to help. I'd recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best add on for electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one thing you need when you need it. This is your best investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad get it and forget it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service to buy but hoping you never have to use them!! Glad to know they are there if needes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sleep good at night knowing if anything goes wrong with my laptop i have geek sqaud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fixed my laptop. Replaced the broken screen. God Bless the Geek Squad. They are truly the best!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have for Modern Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a new laptop and it died on almost one year from the date of purchase. The protection plan paid for repairs which would have cost as much as a new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has some good qualities to it that you wont be able to find at other places and very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this three times and let me just tell you. They help with everything! And always answered all my questions and were soooo nice and pleasant. Love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind purchase....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but bought it for peace of mind. Seemed like a no brainer to me for the price I paid for my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent offered this product to us based on the service history with our last PC. It will provide us with security of knowing our new PC will be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expanded protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Accidental Protection even protects against dropping and fluid spills, which are my two greatest risks. It is well worth the extra protection at a minimal extra expense

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is well worth the price. My computer could not be repaired and I waw given store credit equal to the amount of the purchased computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect electronics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used the Geek Squad for my brand new laptop. I have used Geek Squad previously on other electronics. Best service and very knowledgeable crew. I always will buy extra protection on my electronics.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Chromebook. Just as good as a full laptop. I purchase all my appliances from Best Buy because I'm assured a quality product and great service when needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like knowing my device is protected and it’s stress free

    I would recommend this to a friend