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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11824 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 11,824 reviews
  • Rated 5 out of 5 stars

    Geek Squad service is appreciated.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always depend on the Geek Squad to answer any questions I have about my devices. They are extremely knowledgeable, patient, and explain things so I can understand things. Being able to make appointments online is very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it. But i would think it be good. Specially fir accident

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy honors the warranty without questions asked. My son had an ASUS gaming computer that had a problem with the battery. They were not able to fix computer so they refunded the total amount we paid so he could purchase a new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech help is comforting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been in Information Technology for 20+ years. I know quite a few things but technology keeps advancing. I also know I have not seen in all of what can go wrong. Comforting to know I have someone I can go to on my new laptop when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for basic use not great for games…… Seems solid..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I haven't had to chance to use this service its great to have for your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the geek squad offer and well worth it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks 5 star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have my own geek but will still use them do to fast service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helping hands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life savers when in need, peace of mind knowing the help is available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoy having protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is not a significant purchase that I will turn down an extended protection from Best Buy. They stand behind my purchases and provide "peace of mind" dealing with an accidental situation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never get a piece of tech from Best Buy without buying the protection plan. It is 100% worth every penny and the Geek Squad really knows their stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would not go without having geek squad service on my laptop at all. IF there are problems just go to website and live chat with someone who can remote over and help fix the situation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I so love the security of having protection. Given the amount of work I have to complete using my electronics and how much I travel, the protection plans are so needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have for all devices and electronics in your home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great amount for good coverage overall great help if damaged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always feel less anxious about my computer malfunctioning when I have the Geek Squad and service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly staff, easy to make appointments when needed. Security for college kids away from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeky geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please get these with your laptops especially. I didn’t get for one of them and I accidentally damaged it. I have my regrets and experience from that incident

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROTECT YOUR PRIZE POSSESSIONS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PROTECTION AND WORTH THE INVESTMENT. I WOULD DEFINITELY BUY AGAIN FOR MY NEXT PURCHASE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and coverage coundn't ask for anything better.

    I would recommend this to a friend