Customer Ratings & Reviews

Accidentally knocked the laptop off the desk. It suffered a minor dent in the corner but what was affected was the charging portal. Geek Squad tried to fix it but couldn't. They replaced the laptop for a new one. I'm so glad we purchased the Geek Squad protection.

Bought a surface pro for son, 3yr plan he cracked the glass they replaced it with a new one. 2 and a half years in on plan cracked screen again they said the surface pro we had was not available anymore so the gave us full credit back from original price of purchase.

I have only had to use the geek squad service a couple of times and they are very helpful, friendly and knowledgeable

This is an always needed item for any of the laptop purchases that I do since they cover everything including accidental spills.

So glad I purchased as I had a small battery issue and they corrected it quickly. I always purchase warranty as I like knowing I’m covered just in case.

I love Geek squad, one time they came to my house to help my mom fix her computer and the guy ended up playing a really good game of Halo 3 with me after helping her .

Love I take my item to geek squad and they can help me trouble shoot the problem.

Love this was added to my computer. I did not need to use it, but there's something would've happened, its nice to know im covered

I don't even see the point of it. I have a laptop that keeps powering off and on and I don't know if it's the hardware or if it's covered by the 2-Year Accidental Protection.

The protection price is good for what it's worth and I can rest assured knowing I don't need to worry about accidents.

Always pleased with the Geek Squad. They never let me "go" down!!!

Amazing fast and easy I had scratches and like it was really bad for the screen they fixed it up super fast loved it.

Product was only good for 1 issue so it didn’t matter that i payed for a 3 yrs plan as i was told i was only able to use it once

Please make sure get the warranty! It’s worth it for the clumsy folk like me.

Daughters computer has been broken and fixed twice and we still have a year left on the warranty. This is a must for kids electronics.

This protection is good stuff for a gray price definitely worth it.

I don’t know how I got along before purchasing the Total Tech Plan. There is no problem too big or too small for them. They have fixed a faulty computer, initiated a new computer, fuxed our at-home appliances, and given us great advice every time.

Good understanding of. Product and evaluation of system

Went in with a problematic computer and the guys fixed right up for me

Needed a warranty just to make sure that my husband will like the product - which he does! Great price and coverage!