Customer Ratings & Reviews

I always buy the warranty and accident protection plans!!! Best buy has the best policies!! Saved us when our Dyson broke. We returned it and got a shark for free......well I bought another protection plan lol

Made an appointment online and was immediately helped when we showed up.

Purchased the Best Buy Geek Squad protection for our Dyson V10 after Dyson was having a several month delay in replacing the part within the year’s warranty timeframe. It was easy enough to bring the product in to Best Buy and do an even exchange since our product part died on us within a short 2 month window. Hoping that if a replacement is needed in the future the exchange process will be as simple with the Best Buy Geek Squad Protection.

Purchased the Best Buy Geek Squad protection for our Dyson V10 after Dyson was having a several month delay in replacing the part within the year’s warranty timeframe. It was easy enough to bring the product in to Best Buy and do an even exchange since our product part died on us within a short 2 month window. Hoping that if a replacement is needed in the future the exchange process will be as simple with the Best Buy Geek Squad Protection.

The title says it all. Why didn't I buy one of these sooner? Being a stickler for clean floors I no longer have to do it myself everyday. This little guy is fantastic!

I have not had to use this one but I purchased for my previous vacuum which was not available for replacement when it no longer held a charge. I was able to get a newer model for the price difference plus the purchase of this new warranty. The warranty paid for itself. I knew from my research that this was a common problem with rechargeable vacs so I knew I would need to use this warranty.

Very easy to use and use it everyday for a quick cleaning and hook up at the end. Comes with various parts useful for anything from household areas such as carpet, flooring and even easy to use for the car. Especially good for pet owners.

We have never had an issue returning an item we purchased warranty on. they have always stood by the warranty and gave us full credit towards a new item. it would be nice if they sent a reminder that our warranty was about to expire and offer an extension.

Picks up dog hair great! Highly recommend. It is lightweight and easy to use.

havent had to use it... but i know its there in case i do. gift for my daughter.

I had used so many different accident protection plans that just didn't work out in the past. Best Buy has made it extremely easy to use, even for purchases that were gifts for other people. I recommend making sure you have a log in to track your purchases, and keep an eye on when your protection expires. This has saved us more times than I care to admit from Roombas, to TVs, to appliances, computers, and watches. Having peace of mind has been great!

Always buy best buy warranty on my products. Never know when something will break.

Got this for my Dyson Aminal 11 Vacuum recently, so glad I did for the price of mind as I have had an issue with a previous version before (minor issue) and with this warranty it gets taken care of ASAP as most of the time you can exchanged if the issue can’t be fixed. I usually get geeks squad for any big purchase ticket item at beat buy becuase it’s worth it in the long run and its a decent price for the overall value of what you are getting.

Always buy this three year coverage. I have yet to find a cordless vacuum that lasts longer than 3 years.

I bought the 3 year plan on my cordless Dyson and ended up needing to use it when the battery was almost dead after just 2 years. Best Buy fully replaced my Dyson, I got a much newer version and only had to pay the difference. Extremely happy!

I have never enjoyed buying any insurance but have always had the Geek Squad coverage and because of my lack of technology knowledge feel more comfortable with the Geek Squad. Had a bad experience at my last visit but will overlook that experience. They are not quick at getting anything done that may take only hours but they require at least a day. That is the system I guess.... leave it and wait for their text before you try to pick it up.

Best insurance ever . The reason that I buy from Best Buy is because of their insurance. I buy all my electronics, stove, washing machine, refrigerator ,microwave, cámaras , TV ect….. I would recommend to put insurance and everything .

Best Buy has the best return policy. Wife did not like the vacuum cleaner, and made it easy.

It is excellent product but It doesn’t work for my floor. The floor is really bad . The customer service helped to me right away to set up the machine . I felt really sad to bring the Roomba back to the store .

I love this vacuum I use every day for my work and still work great I Really recommend it