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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11820 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 11,820 reviews
  • Rated 5 out of 5 stars

    Geek Squad Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value, although I never used the service. It definitely provided a peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this Chromebook. Its has the space neede for her needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best New laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was gift was for my husband, he was really surprised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When ever you buy a electronic product get the Greek squad protection it is well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for your student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect computer for my student. She likes to do art work, study, and watch media.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality vs price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is high quality, elegant, fancy y ligh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hope to never use it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this as the laptop was really high end and i wanted the protection moving forward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Security and Support, Definitely a Win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service to add to items for that added security!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and efficient there when you need them glad to have them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad service is awesome. If I have an issue with my product, I don’t have any problems either trading or getting a credit to buy something else that I want or need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Virus takeover

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same as the 2 year but no virus protection. Still great protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was very professional and helpful. They explained everything clearly, fixed my issue quickly, and made sure I understood how to use my laptop properly. Excellent customer service and very reliable support.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Rhonda

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i got it but i have not had to use it yet hope i want need to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad done did it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the service in the past and has been an easy process to use and was worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with my imported files. The geek squard was able to assist me several times and solve my problems from auto cloud storage to cleaning my computer and even turning off AI

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thank goodness i got a plan!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sooooo glad i decided to get protection on my devices because i’ve already had to bring one in for damage and they helped me right away and got it sent off which is awesome! Makes me worry so much less thanks geek squad!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this protection plan for my laptop but did not end up needinf it but better safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a must have, it covers a lot of issues and you don't have to ship it to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad (always) saves the day!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness for Geek Squad! I can't remember how many times I've said that to myself after an unexpected break, drop, tear, or malfunction...but it's too many to count! They've saved me and my devices lives time and time again. I currently have the three year protection plan on my 2.5 y/o laptop, whose screen just broke a few weeks ago - and I'm so relieved I chose to purchase it back then. There is nothing worse than having a damaged product you love, with no way to repair or replace it. And no matter how safely you protect your things, or tell yourself nothing bad will happen to a brand new device...accidents just happen. I highly recommend purchasing some form of Geek Squad protection plan along with basically any product that you care an inkling about. I've regretted some purchases over the years, but never Geek Squad! While the pros are straightforward, and listed right on the site, one thing I still like to point out is that Geek Squad can be carried onto the next owner - so even if the device you purchased it for eventually gets regifted or becomes a hand-me-down, the protection plan gets carried down with it. Pretty neat! So yeah. It's just an essential thing to have...especially for someone like me, who thinks of their devices like their children (lol!)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time purchasing laptop thank you for helping me setup and guidance you have given me

    I would recommend this to a friend