Customer Ratings & Reviews

I bought this one for my own laptop's safety and security!! because we never know what will happen tomorrow. The laptop that I bought is quite expensive, so I bought this geek squad protection plan. I don't want to have problems, should anything happen... (knock on wood!) It's always better to be on the safer side... Always... it's better to be safe than sorry.

Geek squad service has to be one of the best out there. They provide literal hassle free service with any of your items. I have been using it for over 8 years and have not encountered any issues when it comes to fixing laptops, cameras, phones and headphones.

I buy Best Buy geek squad, accidental damage protection plans for almost all of my electronics. They have come in handy quite a few times, and the customer service is always top-notch.

Peace of mind. Favorite store and good to know your stuff is protected

It's very effective to have on hand. Not just for prevention but if you have a malfunction or question even about how to properly use a device. It's helped me so far. We got it as a protection just because and so far it's been good.

Haven't needed it , but thankful I bought it just in case something comes up

I recently used Geek Squad to help fix my laptop and I was very impressed with the service. The technician was professional, knowledgeable, and efficient. They quickly diagnosed the problem and explained everything clearly. Within 30 min, my device was up and running smoothly. What really stood out to me was the extra effort they took to ensure all my questions were answered, or the convenience of the computer. Overall, I highly recommend Geek Squad to anyone needing reliable tech support.

I had a great experience with Geek Squad! The team was professional, knowledgeable, and quick to resolve my tech issues. They diagnosed the problem accurately and explained everything clearly. Customer service was exceptional, and they ensured I was satisfied before leaving. Highly recommend their services for any tech-related needs!

I didn't even know we payed the coverage!! We lost the airpods less than 2 weeks of purchasing and my son just jumped into the pool after he graduated with his Iphone . So I hope n pray resolving these issues are easy peezy

Very good, sale guy real helpful, everything went really smooth

The geek squad are expert in diagnosing computer problems and are very customer focused

ALWAYS need protection these days with a teenager in the house.... LOL

It’s a smart choice for those who aren’t really careful with their tech.

I highly recommend this for any electronic purchas .It saved us so many times

They fix it without any obligation love the customer service

The laptop was delivered two days earlier than originally anticipated, and I had absolutely NO TROUBLE, setting it up - only problem is, I need to be connected to the Internet, to set up AND sign in - but that's why I got myself a laptop to begin with - I shouldn't need to be online, just to sign in to the computer; what we think of as a computer shouldn't require Internet, *just* to sign in! That's my only complaint, other than I was expecting a reversible touch screen laptop, and got a beautiful, non-reversible laptop, that is not the touchscreen I had expected.

Anyone that I go to with questions is always helpful

I am happy with my purchase. Thank you for helping me find my perfect laptop.

Extended warranty is a must have for all my products, highly recommend

Computer is clean and runs great no issues whatsoever. Haven't needed geek squad on this Computer but have always had good service when ive had other electrics serviced