Customer Ratings & Reviews

Whenever I can buy this plan, especially on Asus laptops, because best buy and asus are partners. And they take care of your equipment and if it not repairable it will make it right and refund the money.

Great service, I recommend this protection to anyone.

I had an outstanding experience with Geek Squad! The team was highly professional and efficient. They quickly diagnosed and fixed the issue with my laptop, explaining each step of the process in detail. Their customer service was top-notch, ensuring I was kept informed throughout the repair. My laptop now runs perfectly, and I'm extremely satisfied with their service. Highly recommend Geek Squad for their expertise and exceptional service!

Was asvised on the protection plan and was well informed of the service. My spouse will be using it for college and woth the kids running around never know what could happen. So appreciate the sales rep knowledge they shared with us when making the purchase.

Decent price knowing that I will be using this laptop everyday. Definitely read what it covers though.

This was for my 9 year old and she loves it and uses it daily

I like geek squad protection. electronics are expensive and this is peace of mind. Plus I think all the techs I have encountered are very knowledgable. I like I can ask questions and they treat me with respect. I have asked for advice on my purchases and they have helped me. They came to y home at no charge and fixed my smart TV. The cost of the extended warranty threw geek squad is well worth the money.

Havent used it for this purchase but have for others. Money well spent

Geek Squad is a great investment. I haven't needed to use them often, but the two times I did were good experiences.

Good communication from the team, able to schedule appointment with no problems

I have used geeksquads insurance on a few of my gaming laptops and more expensive purchases over the years. Some of those had defects or were damaged due to mistakes. Best Buy has ALWAYS either fixed the issue to my satisfaction or replaced the item with a new item. In the few rare cases when the item couldn't be replaced they gave me a gift card worth the original purchase price of my product so that I could buy a replacement of similar quality. All in all I have been very happy with their insurance.

Great product for the price would recommend anyone getting it

Very good price to get what we needed. At our age, by the time this expires, Im not sure we will even be using a computer.

Very glad that we got this with our purchase. It definitely came in handy when we needed it about three months after purchasing it and they were very efficient and helpful.

This product is very good. It s working as advertised. I really wish they will bring more deals like that.

I decided to spend a little more this time and I am glad I did! You can tell this laptop is just made better, my last few were more flimsey and just more creekey with noises when opening and closing the lid, etc. This one is solid and feels well made. I also love the specs! I can play any of my games at best settings and it handles with ease!

the agents moounted my tv and conected all of it. TThey are the best and most preofessional people in the industrey. they usually on time and will call before coming to your house.the agents moounted my tv and conected all of it. TThey are the best and most preofessional people in the industrey. they usually on time and will call before coming to your house.the agents moounted my tv and conected all of it. TThey are the best and most preofessional people in the industrey. they usually on time and will call before coming to your house.

Great laptop! Solid build and easy to handle. A tad bit heavy.

Had to replace childs chromebook this time got the insurance. Great benefits

So far so good.have had problems with my kid breaking screens but never a problem with geek squad repairs or service. They’ve always gone an extra step to make sure they’re accommodating my misfortunes understandably.