Customer Ratings & Reviews

Installed on my own and it was very simple satisfied with product.

If feels good to know my laptop will be covered through nursing school. My salesman was very nice and he explained all the options. 3 years seemed like the best plan because my program will be 2.5 years.

I have not needed to use this yet but I got it for peace of mind.

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Having purchased this protection for my labtop I have piece of mind traveling with my device for any mishaps I encounter.

So far, I have not needed to use the Geek Squad Accidental Protection Plan for my new Lenovo Flex 5i 2 in 1 Laptop. However, what they offer is a great service after the original manufacturer warranty expires. Even in the first 12 months, they will diagnose if they can help with an issue and then help send the equipment back to the manufacturer if needed.

Nice Lenovo laptop with a touch screen and paid 2-year accidental Geek Squad Protection, my daughter is enjoying the features. And she said I should give the product 4 stars in the review. The free digital Trendmicro internet security that came with the laptop has not been installed up till now. I called Bestbuy and they referred me to the Trendmicro Geeksquad team and yet no solution from their instruction. They initially told me that they would prefer to come to my home to fix it, which would come with additional pay, so opted out. I want to say that this accompanied digital internet security is not free as Best Buy claimed if not let them install it for me rather than deceiving me.

Glad the have the coverage. Seems well worth the money to have peace of mind for a few years.

Girlfriend loves it l, and she hasnt complained yet. So it looks like a win win here fellas

This works perfect for office use. I enjoy using it for everyday online as well.

Geek Squad Protection is worth the peace of mind knowing that they are there if ever needed.

Always buy the protection plan it is worth every penny. 10/10

I added this Geek Squad service for my daughter's laptop computer. I think it is the best choice to have it protected.

Geek squad is important for any device, their service is great and it's a no hassle way to keep your devices working properly

Like any insurance, you really only feel like it was worth it if you actually damage your device and need to use it. I have purchased this before for my kids laptop and sure enough one day he dropped it and damaged the charging port in the corner. With the policy, it was completely fixed for free. Without it, I probably would have been out at least a couple hundred bucks. Had he not dropped it, the insurance would have been wasted money. In the long run, it is probably worth it if the device is for a younger person who is more likely to damage it.

When my computer accidentally dropped I was able to bring it in store without having to pay extra to get it fixed. They were very helpful

My tech specialist transferred all data from my old desktop computer to my new laptop that I wanted to retain. He also helped me load a new program I had purchased to prepare the new years tax return for 2024. Then he spent time showing me how to use features on the laptop! He was very kind and knowledgeable. This hands on training was very helpful as I had never owned a laptop or touchscreen computer. The transition has been smooth with such great help.

Great value for cost. Especially with open box items it is a great deal

This is actually worth it, in my case because in between that 1st year the computer died and they gave me a giftcard with the amount I paid to get. anew one.

I feel confident if anything happens to my laptop. That I can get a new one and not loose my work. I even bought one for my son, so he can use it for school.