Customer Ratings & Reviews

Hey the Geek squad protection is really good. I got three years for $75 and it broke twice. Usually when I fix these issues it costs $100.

Protect your gadgets please. If you’re purchasing laptops, televisions, washers, and dryers it’s best to make sure your investments are protected. Geek Squad is awesome at what they do!

Well worth the money to have tech support. Already helped me fix a glitch I created Got the computer back quickly

Yes, they come through and are helpful when you need it

Okay, let's face it, some protection plans are better than others .... Best Buy's 3-Year Accidental Geek Squad Protection Plan is the best. How do I know? With nine children and fifteen grandchildren, electronics get dropped, cracked, wet, and taken by small children and momentarily used as toys. The "no hassle, no haggle" service has been my experience ... no matter what Best Buy Store I go to! If repair versus replacement can be done, the turnaround time has been faster than expected and the work has been thorough ... my items are returned is like new condition.

I had an excellent experience at Best Buy! The staff was knowledgeable, friendly, and went above and beyond to help me find what I needed. Great selection and smooth checkout process. Highly recommend!

Well needed and incase of anything it's covered for 2 years great buy.

Every time we use the geek squad they are very professional.

glad to know they cover everthing except theft and lost items

the laptop usually runs hot around 80 degrees when not gaming.. but when in gaming.. it's still hovering around 80. the memory ram is not upgradable (soldered) i wish there was more usb-a slots.(only 2) no ethernet adapter performance: pretty good for a laptop. the sound is great! OLED HDR screen! i'm happy with my purchase.

Well, I never thought I would use my warranty so soon. My laptop was a little over a year old and it wouldn't hold a charge. It had to be plugged in for me to use it. I took it in and was sent out for repair. It turns out that it needed a new battery. It took a bit longer because of the holidays, but I am a satisfied customer. I recommend everyone get the extended protection on their electronic equipment.

I normally don’t purchase support contracts for electronic equipment but there are a few exceptions. I bought this support contract for a laptop that my son uses which covers normal wear and tear and accidental damage. This one of my few exceptions because laptops get moved and bumped often so I think the cost is justified for a piece of mind.

I took my computer for review because it had a problem and they treated me super friendly and they took care of checking every detail to send it to the technical service thanks to the geek squad protection I didn't have and won't have to pay anything out of my pocket the computer had problems after less than 1 year it was worth every penny that cost the extra warranty

I recommend getting this if you're buying expensive electronics. I bought this with my Razer Blade 15 laptop, which cost $2000. I was skeptical to get this at first, but I did anyway. After a year, my laptop develop 1 dead pixel. Geek Squad didn't agree to repair it because they would onlydo it if there are at least 3 dead pixels. I sent my laptop to Razer. It came back with the issue fixed, but now with a trackpad issue. I brought it to Geek Squad again, but this time, somehow the system doesn't let them send out my laptop for repair. I believe it was because they didn't have the replacement parts from Razer. So they gave me a full refund of the laptop. Although I was unhappy at first that they weren't able to repair my laptop (due to it being Razer), I was happy to get a full refund. Now I can use that to buy another laptop. And I would get this Geek Squad protection again.

Definitely recommend getting protection. I take care good care of my devices but accidents always happen

Thanks for the protection. I haven't used it yet but im glad to know it's there!!

Peace of mind for laptop computer. This is the second protection plan i used.

Thankfully i haven't needed them yet. But it is nice knowing they are there if i do.

Have not needed to use the warranty yet, got it for piece of mind.

Geek squad is my go to anytime there has been an issue with my devices. This service is always worth the money.