Customer Ratings & Reviews

I have not used it yet but very convenient to ve available when i need it.

Very happy with my purchase of the replacement plan if something happens to my items

I've gotten GeekSquad protection plans before and have never had issues. If you have toddlers then this is a must. You WILL need it.

Good repair service, I’m looking forward to do see them for more services!

My hard drive crashed on March 27th, I called for service and was told a box would arrive in a couple days. It didn’t so I called back after being on hold and having a rep call me back I was told the same thing a box would be sent out. Guess what no box showed up so I called this pst a Wednesday April 8th. I spent 4-5 hrs trying to get through to someone my call was answered twice but they picked the phone up and hung it up(Very Professional) . Each time I had to start the process over hence the 4-5hrs wasted of my day. The rep assured me I would have a box at my door in 24-72hrs that would be by the end of the day today is 72hrs guess what no box. I need this laptop so I can work from home and not take the risk of contracting Covid 19. We are three weeks in and I can’t even get a box sent to my house to return a item that I purchased the warranty on. So now I need to escalate this to whoever is next in the chain because nothing is being done with my case # 251350862.

i ways purchase Geek squad because they always handle my tech. ques and/ or issues.

I always feel protected so w/Geek Squad, worth it!

I have had to used Geek Squad before and they were very nice people. They were very helpful in trying to get my last laptop to work.

This geek squad protection plan is worth every dime spent.

great! my laptop was not working so I brought it in and they replaced it since I had this plan!

Geek Squad Protection is the best and I will never buy anything without it again. It worth it

If you ever have had an "oops" with your computer, consider this protection. Saves a lot of worry!

The Best Buy Geek Squad protection warranty is the only one I buy. It always pays for itself.

Gives great peace of mind. Never had to use but the team was always friendly

Great service and they always try their best to replace or provide credit

I have not have to use it with this computer but The Geek Squad service at Best Buy is great

Worth getting protection for all devices or products

Worth getting protection for all devices or products

Haven't had to use it yes so thats good. Plenty of broke stuff over the past so hope this helps.

Always get the protection. If anything happens to your item, worth every penny!