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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11965 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 345 Showing 6,881-6,900 of 11,965 reviews
  • Rated 5 out of 5 stars

    On time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought just Incase needed. My friends have used Geek Quad and highly recommended

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Glad I had Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About six months into having my laptop the touch screen as well as the pen stylist stopped working, A year and a half after the purchase I started having problems with the screen freezing up on me. It went for repair with geek squad twice. Afterwhich I was able to return the laptop because it was within two years of me purchasing it. Thank goodness I had Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just get it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    do yourself a big favor and get it, it's really worth the cost

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Steve. Thanks for your positive feedback! We really appreciate it. I'm the same way and love buying protection for all my products. If you have any questions, please feel free to reach out by all means!

  • Rated 5 out of 5 stars

    Geek Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting a protection plan when purchasing a laptop computer. Peace of mind is definitely priceless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant, but it was worth it..... may or may not use, but nice to have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best working Chromebook in 2023

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer frome chromebook! Very operational..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the accidental geek squad protection, but it is always nice to have that back up. Hopefully I won't have to use it in the future but I'm glad it's there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad crew hasn’t disappointed and always resolves our issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 2-year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad were great in setting up the new computer and transferring info over thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy I purchased this warranty. I definitely have peace of mind because things happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cover my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I brought the protection knowing how clumsy I am and want to protect my investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD PROTECTION PROVIDES ENHANCED PRODUCT PROTECTION ABOVE THE MANUFACTURER'S SERVICE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good program to have for electronic devices and to have somebody to help when issues arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this protection for my grandson's computer. I really like the Geek Squards added protection and tech help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the squad set it up in the store and to come to the house and finish setting it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t really had to use it but we are glad we bought it because I’m sure it’ll get used

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy to renew our subscription to Geek Squad - they have been really helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helfpul

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy to renew our subscription to Geek Squad - they have been really helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Looks great and has excellent performance. I really like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love GEEK SQUAD. They are always available to help.

    I would recommend this to a friend