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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11965 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 352 Showing 7,021-7,040 of 11,965 reviews
  • Rated 5 out of 5 stars

    Excellent service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this plan when buying tech devices - knowing we’re covered is a great feeling!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this office for years and it's always kept me protected. A must have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agent installed the Microsoft on my laptop I w

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the Microsoft on my laptop I was completely satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad they offer this program and it’s there when i need it, i just hope i never need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad protection i get it for everything i buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came in handy after my little cousin dropped my labtop. Im glad I got the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I made a good purchase excellent guarantee they always comply with what they offer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart move

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I am accident prone, I'm glad I purchased this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great coverage to have to protect computer unit if accidents happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is Really good for my laptop. Well worth the money is case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe to Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theirs was great to have although I have not needed it at this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any issue I have with my computer all I have to day is make a phone call or do an online chat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    havent had to use but its always good to have insurance in case of accidents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install my software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice being able to know that if something happens it’s protected for three years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so so helpful. Just take it to a best buy and drop it off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have received assistance remotely and can only describe how helpful is having these services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for the kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Priced reasonably for a three-year protection plan covers accidents

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Uneven quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a laptop. Had to get the webcam repaired, but was returned UNFIXED. i received an email before I even received the laptop back that the contract was being "cancelled". Just make sure your device is really fixed before leaving the store.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking time out of your day to connect with us about this. Every project comes with its own challenges, obstacles, and requirements so that they can be executed to their maximum potential. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope that you will give us a chance to make it right and reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if your going to pay 2k for a gaming laptop you better protect it with a protection plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good item for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty always a must when buying electronics. It saves you in the long run.

    I would recommend this to a friend