Customer Ratings & Reviews

Thanks to Murphy's law, my computers always crap out after the warranty. Extending it is simply necessary to not tempt fate.

Great service! Quality and everything the best. Best Buy is the beat

It's always a good idea to protect your big purchases.

i have always purchased these i feel better knowing if something happens, it ia covered.

It’s great it can protect your computer or whatever you buy

Great product will recommend to others. Will share this with others.

must needed service ...............................................................

THE SERVICE IS GOOD TO HAVE . THEY ARE VERY KNOWLEDGEABLE.

Would not buy a computer without it. But we have never had to use it

I've always purchased Geek Squad product plans and they have saved me money when things have ceased to function.

A very important purchase for a college student as you can't afford to be without.

Great team to have fixing anything you own electronics. Ease of use. And friendly.

Had an accident with one of the laptops. Easily taken care of with the protection plan.

A good thing to have a peace of mind when things go wrong with you laptop

if you have kids you need to buy the protection plan

Always good to have warranties. Manufacturers don’t cover human error. This does.

i wouldn't recommend buying electronics anyway else. great service, easy to deal with.

Things happened and must be prepared for those unexpected accidents

If you plan to buy from Best Buy you should 100% get the geek squad protection.

I am NOT happy with Best Buy's protection service at this moment...granted, we have ANOTHER return to store appointment on Friday so I am sure everything is going to be corrected (eyeroll). I get that Covid is causing all sorts of issues...however EVERY...SINGLE...TIME...we go to Best Buy there are a ton of employees everywhere, they tell us it will take 1-3 months or more to get the computer returned to us. OK...sure. It took less than that, goodie. However, it DOESN'T WORK! Come on, Best Buy, You guys have always been great at fixing things or replacing them if it was cost-effective. Now we have to keep making more repairs, return appointments, wait on hold and they lose customers. As well as getting to listen to us complain...like they care, right?!?