Customer Ratings & Reviews

Luckily, I haven't had to use this protection yet, but having it gives me peace of mind just in case. The cost is worth the peace.

We haven’t needed any service calls with our new laptop, but I have been very happy with their service in the past. Very pleasant and helpful workers.

This is a great Service that helps you with any troubles that you may inquire. I also have two children that get a hold of everything so I was able to get the two-year warranty on my computer and if anything goes wrong, they will repair it for me at no cost. I would highly recommend this.

Have used this in the past and a very good protection to have. Handles everything and makes sure your item is taken care of!best service compard to any olace else!

Great service to have. Hoping that I do not need to use it but 4 years is a long time in an active household.

I am very disappointed a true geek wears a plastic pocket protector. The geeks are true professionals in every respect if something needs to be done one of them jumps on it. I am hoping they are in full force this weekend I need a tune up as the microsoft software is not compatible with the Chrome app. nor does it print to the printer. Both Lap Top and Printer are Hewlett Packard and again I believe the problem is the microsoft software they put out unfinished software in hope that the customers will tell them how to correct the software. That's 5 stars for the Squad, 0 for Msoft. de

I have to admit I hope I don't have to use the service, but am relieved knowing the Geek Squad is available if the need arises.

I bought my computer with one year warranty accidental damage. I wanted to change it I couldn’t but they fixed it.

I absolutely love my accident policy with the Geek Squad! I have two teenage boys and accidents happen. It is wonderful to be able to drop it off and not stress about when things get broken. They have been very polite and easy to work with. For the most recent repair the service center sent it back two times with issues remaining, but the local store was great to work with and made it as pleasant as possible.

I needed to utilize this insurance due to a computer issue. Completely worth purchasing initially. Will be purchasing moving forward

Though I didn't really need and use it, I'm glad I had the protection for just in case.

Always useful for unexpected damage or repair. Much needed

I have reassurance in case something happens to my laptop, and Geek Squad has provided great support for my previous tech, making it a reliable resource.

Haven’t used the service yet, but it’s good to know that I have Geek Sqaud behind me to help me with anything I come across Worked with Geek Sqaud before on several occasions and they have always treated me well. Geek Sqaud is the top of the line business for computer repair and advice.

Always helpful whenever I come in and fix any issues. Great if you’re a clumsy person like me.

Havent had to use, thank goodness but i had one before on my tv. My tv kept messing up and they came out once to fix and it started messing up again less than a minth later. They replaced it with a bigger size brand new tv. It worked. Just didnt like that the insurance wouldnt be switched over to the new tv, but cancelled.

I got this protection from geek squad because well life happens. So far we haven't used it but for the cost for the peace of mind if something would happen to are products it a great value.

Best Buy geek squad is the best guarantee that you imagine. Always my family get this option.

Definitely worth the money in case anything ever goes wrong.

This protection company is so good! It list everything you have for your protection and it's top of the line!