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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11965 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 368 Showing 7,341-7,360 of 11,965 reviews
  • Rated 5 out of 5 stars

    Geek squad is always there when needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best. Have any problems and they will help you solve them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the ease of mind that if anything happens they’re here to help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully didn’t have to use but it was worth having.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great to know they got my back!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy they have this as an option to buy because it just gives me a peace of mind if anything were to happen to my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set vf up my new laptop gave great advice it was worth my money thanks guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad. Heroes without capes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid help when you need it. This is a must have with every electronic purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, I haven't needed it. I hope I never do!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I'll never need this, but if I do, I'm glad I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've yet to use our protection plan with Geek aqud. But it definetly gives us peace of mind that we have it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always amazing at walking you through what us going on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up my computer and fixed a problem I had after I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is always extremely helpful, they do a fantastic job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This subscription is awesome it something wrong with yours product the fix it or exchange for you in the same store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Suard 1 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the protection plan for my son on his gaming laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEVER used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase but never used it because kids know not to drink by computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After going through a lot of trouble with our previous laptop, it was nice to have some extra insurance with our new laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Affordable and efficient

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to find a laptop at a affordable and can use for everyday basic stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped me set up my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek square helped clear my viruses on my computer now it’s working better than ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never had a bad experience with this service Best Buy offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable tech people, busy section of store. it comes in handy when you stop by to ask a question for answers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was awesome they got my tv to my appointment in time and in perfect condition

    I would recommend this to a friend