Customer Ratings & Reviews

Great that they gave me a full credit towards a new computer. Unfortunate that they didn't credit me for the remaining 2 yrs of ext. warranty.

This protection ended up being a blessing. My daughter's laptop screen accidentally cracked within a month of purchase. The whole machine was marked as not fixable and was replaced at the store with no charge. It took a few hours at the store to actually make this happen but with a good result. Only thing questionable is why my 2 year protection was used completely when only one month was actually used. I could understand taking one year of the protection to make up for the unfixable pc but I think one year should have been reimbursed or put towards the new pc.

I bought the accident protection because we have ceramic tile floors, one slip and its a goner. The protection gives me piece of mind and is a great value.

This a must for any gaming console. Especially for a launch console. Better safe than sorry. Also, if you can't live without your console for a day or so, this is a must.

I got my protection plan, to ensure that I am able to have my products protected and get the right level of support. I have leveraged Geek Squad (GS) on numerous occasions and this has been a great addition to having my products and knowing I can count on GS to always be there. Their customer service is great and using them is seamless when associated to my account.

I got my protection plan, to ensure that I am able to have my products protected and get the right level of support. I have leveraged Geek Squad (GS) on numerous occasions and this has been a great addition to having my products and knowing I can count on GS to always be there. Their customer service is great and using them is seamless when associated to my account.

They explained to me everything with intent for me to understand. Very satisfied with the service.

I already submitted a review for the 3-Year Accidental Geek Squad Protection. I will say this is a must to anyone that purchases a laptop or computer (or any electronic) even if you may not ever use it. It is just an added sense of security to keep you at ease when owning any electronic.

Always worth the $. Great service and help for even the most fickle technology.

I would like to express my gratitude to the Geek Squad for their exceptional service in resolving the issues with my watch. Their expertise and professionalism were truly commendable. Thank you, Geek Squad, for your outstanding support!

Recently made a purchase online and had a issue with item received whet into store and spoke to accosiate and manager and they was able to correct and fix issue and was good about making sure i was satisfied with outcome

We have not needed to use Geek Squad but it is nice having the comfort of knowing it is available

The Geek Squad came in and handled business. I love my TVs mounted. So nice, neat and doesn't take up any space.

Great protects your computer from a lot amazing deal

they restarted my computer and did a few updates and that helped with my problem

Always very pleasant and helpful. There is never a line.

For any expensive laptop, this is worth the money because it protects against anything almost.

I always get protection as a precaution for my children.

Love the geek squad service. They are responsive when needed

I haven't had to use this service yet, but the coverage seems well worth the cost. I invested a lot of money into buying a new computer. The last computer I bought (from s different store) was only a couple hundred dollars, but I hated it and it broke shortly after purchasing it. I felt a lot more confident making my computer purchase this time knowing accident coverage for 3 years would cost less than half the cost of the computer itself. I definitely value the sense of security.