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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11965 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 378 Showing 7,541-7,560 of 11,965 reviews
  • Rated 5 out of 5 stars

    Geek squad is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad checked my computer and did a really good job of finding the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance 100%

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use just go to the store and you can exchange or replace

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was super nice and helpful. If the employee didn’t know the answer, they found someone who did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impress with the agent that attended to me at the store very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it's a great plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan will help me out in case my dog destroys my laptop or if i spill something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life on the computer. Easy use. Bright screen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong with extra protection for your electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s always great to but a protection plan when you purchase electronics .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oversell of products from Bestbuy. Only recommended if you are not responsible with your products.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best service plan. Get it its worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase geek squad protection. This is awesome to have and it’s hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this item not to long ago and so far it has worked great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mrron24

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents are the best, took the stress out of the situation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it got a computer for my girlfirend and this is perfect incase of any accidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to protect your investment from any possible outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to protect your investment from any possible outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lynn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was very good protection agreement and at good price

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ask for original, not generic, if replacement need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty was as much as the computer. I did have to end up using the warranty though after the first year due to the computer completely breaking down with no fault done on my part. The computer was in perfect shape and handled extremely delicately and contained hardly any information on it except for the submission of my school assignments. After it cease to work within that year after purchase, I had to get the motherboard replaced and on the receipt it states that they replaced it with a generic piece. So, when you request a service on your warranty, explain to the service people that you would like your parts brand new and not discounted when replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave it is so nice and fancy I can’t believe it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not buy the protection for the laptop! Would recommend

    I would recommend this to a friend