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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11967 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 400 Showing 7,981-8,000 of 11,967 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a awesome feeling knowing I'm covered no matter what...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great buy your going to need it buy it............

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope I Dont Need It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I do not need this, but it seems like a good value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected a little more out of this protection service, but overall I'm pleased that it is reliable for accidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta love the Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when you may need a geek, so why not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service if you need it. They do a great job of setting up electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when you might need this . My son can use his laptop with ease .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone Should Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to big purchases, I would certainly recommend getting some added amount of protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never leave store without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent program coverage. They always honor what is listed in agreement. Excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sqy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never personally had to use my son yes I m thankful for geek squad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a new laptop, a little pricey. HP offers protection at a lower cost...

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for connecting with us on this. If you've got any questions on the protection for your new laptop, we'd be happy to answer them for you. If you do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Protectionisimportant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never have too much protection. Its worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my laptop so if anything happened to it u guys will help me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money for protection and extra warranty time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are great helpers. The best professional technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never really need it but got it just in case. But could have done without

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ProTech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great choice to get service never know when you will have trouble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had great luck when purchasing this addition. Best buy has been great if I had to use it. Always

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Round of applause

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what would i ever do without the geek squad? hmmmmm?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, have not needed to use it yet, but good to have just in case

    I would recommend this to a friend