Customer Ratings & Reviews

I love the geek squad always there when needed.They are professional.

Knowing that my device is covered for accidental damage gives me total peace of mind, especially since accidents can happen when you least expect it. No-brainer.

I have always purchased geek squad protection with all my best buy purchases, it has come in very handy with tricky situations that i otherwise would not be able to handle.

What’s not to love about the Geek Squad protection??? I get all of my electronics, TV’s, laptops, monitors, etc., all from Best Buy because of this. They really look out for their customers. And there is no receipt to hold on to and pray it does not fade out before the warranty is up. Add in the option of mounting TV’s, just another plus! Thank you Best Buy!

Highly recommend especially if you buy your kids electronics. Claims are easy and it will help if needed.

I have language problems, there are good customer service employees in Spanish and that helps me a lot. And the technicians from other countries, some are patient when using Google translator, there are others who are not, these are the technicians who are in their country.

This is great services they are knowlegable and can isntall apps.

Awesome protection product Best Buy is offering must have

The Geek Squad Guys are Awesome. They can fix everything!!! These guys are knowledgeable, patient and communicate with you a level you can understand. I have used them numerous times and each time the service was superb. You can asked them anything and they will respond to your needs of fixing your problem (s). Best Protection you can purchase for 2 years. If you have a computer you will be happy you have the protection for it. Get it and use it!!! Recommend it.

Have always had a fantastic job with Geek squad, Super impressed with how knowledgeable they are on basic stuff. Actually pretty impressed on l i'm helpful they've been for more complicated stuff as well. Very impressed with the fact that when they don't know an answer they don't send you away they help you find a solution.

Adding geek squad support was easy. My experiences in the past for service have also been good.

Great product. I’m glad I purchased this and I’m praying I don’t have to ever use it.

Geek squad coverage is priced good. Definitely recommend with big purchases.

So I bought a laptop for the first time in a long long time. I bought this to just be on the safe side. But I was recommended to buy because it does come in handy when a repair is needed. Geek squad it self has great employees who try to help out as much as possible.

You know you can never go wrong with getting geek squad as your back up! Best tech!!

This I bought for myself. I'm handicapped and my vision is poor. I tell everyone I'm the most electronically challenged person on earth. I figured it would be in my best interest to get protection in case something goes wrong with my new laptop!!

Geek squad is always a yes for us. Love the customer service and the vast knowledge of the “geeks” that come out.

We ALWAYS purchase an extended warranty on all of our electronics we purchase at Best Buy. Over the years we have had to use them a couple of times and the Geek Squad has been amazing! Always helpful! I highly recommend!

I have always loved geek squad services for several years. This is why I just keep purchasing it there quick in resolving issues. I don’t feel judged when I need something fixed or replaced or repaired. They always do it with helpful advice, and I’ve never had an issue. They haven’t been able to solve.

This was a must when purchasing a new laptop to be used for school work, saves a lot of worry.