Customer Ratings & Reviews

I can always trust in Geek squad protection to protect my devices

Great product!!! Best Buy Always Offers the best support for all their products.

So far so good! Used this service once. Would recommend

Just in case additional insurance. Because life happens

This is a great deal! This is a good service to have.

Great that this has recently expanded to include significant international coverage!

very good always get. i recommend to buy for kids .

Got this for my daughter’s laptop she got as a graduation gift.

3-Year Accidental Geek Squad Protection, it's easy and safe

The keyboard on my son's laptop quit working. it was under a two-year service coverage. We took it in. They had to send it off. At first we were told it needed a new part and it was in stock. Then we were told they were waiting on a part and it would be a week. Then we were told if it was not repaired within 30 days of when it arrived we would get a replacement. Then I got a text message today saying we were approved for a replace and to schedule a consult with a link to the site. It was not clear where to go to schedule a consult, so I went to chat. Told the rep what I needed. We got disconnected. Tried again. The rep had my email address and asked for the repair order number. I could not believe that information would not show up on my account. Asked to have someone call. He gave me a number to call. I called. I was told that there was accidental damage to the laptop and it could not be repaired. He could not give me any additional information. I had to talk to the store. He gave me a number and when I called it, I ended back at the same place I had just talked to. This guy was actually trying to help me in my frustration. But the bottom line was, I had to go to the store and he would have to schedule a time. My son decided to go there after work since we live 30 mins away from the store and he works 5 minutes away. They could not tell him anything because their system was down. I sure hope that Geek Squad did not damage the laptop beyond repair while they were supposed to be repairing it.

Had to have it for my 7th grader for virtual learning.

make me safe with 3-Year Accidental Geek Squad Replacement

Have not used it yet but good for peace of mind and incase

Always good to have a warranty because anything can happen.

always a good idea to get protection for electronics.

The device works very well and is highly recommend

This is a must have service for any product you purchase.

Great product and great service...........,,.........

Cracked the screen on my laptop, dropped it off and had it back in less than a week

Very happy to have the peace of mind this provides.