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Customer reviews

Rating 4.6 out of 5 stars with 11972 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 500 Showing 9,981-10,000 of 11,972 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This people know what there doing. No complains. I

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought it as a protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson was polite and helpful on my sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone that buys a Laptop should definitely purchase the protection plan.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bought for Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not clear to me that this coverage was limited when it came to the MAC and that I really needed to by additional Apple coverage for the screen. I did luck out because Apple waived the fee and fixed my screen for free but I did have to purchase an extended warranty with them. I would recommend this coverage to a friend by do advise to get all of the coverage and useage details.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your feedback, HDMI. We should always make sure every customer leaves our store knowing all they need to know about their purchase. I apologize if some details may have been left out during that visit. It's good to hear that your Mac was able to be repaired and that you're back up and running!
      https://www-ssl.bestbuy.com/usw/termsconditions/anonymous will give you every detail of your plan, should you wish to reference that page in the future.

  • Rated 4 out of 5 stars

    Good piece of mind...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more can I say than this is a must when you have a kid who always manages to damage their electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    staff often is helpful and usually resolves my issues in a understanding way

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad set my wireless device up quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave me peace of mind knowing I can call them whenever I need and at a discount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT PRODUCT HAVE HAD FOR SEVERAL YEARS !!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT PRODUCT HAVE HAD FOR SEVERAL YEARS !!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good place with great buys. I will be coming here often.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geekss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keep me very up to date with all new installments to my chromebook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is wonderful, they will help you with anything you need!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the geek coverage fir a few years now. Wouldn't be without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love geek squad and all that they help me with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help if you need it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has not let me down whenever I have needed to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always be safe then sorry If something happened Greek squad can fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the speed and storage of this laptop, We use it for Homeschooling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected with love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this yet but just knowing its there helps ease the mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1-Year Accidental Geek Squad Protection for my pc and blu Ray player

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good buy good buy good buy good buy good buy good buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Realiable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always count on these guys to fix your problems. They are always available.

    I would recommend this to a friend