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Customer reviews

Rating 4.6 out of 5 stars with 11972 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 502 Showing 10,021-10,040 of 11,972 reviews
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only way to go!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope I never have to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance in case of spills or other damage to products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Know what they are doing and are accurate. Can handle any problem in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it. But worth the money to protect my merchandise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was always amazing. Huge help with setting everything up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always buy geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always buy geek squad you will not be disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An absolute must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the plan. You'll be glad that you did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad it's there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this service but I'm glad it's there in case I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good service. im a happy customer. I will recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always there with any problem.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents always helpful with any questions or concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the service. Awesome customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection on purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with geek squad protection plans is two thumbs up!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I got coverage It has saved me twice now! Totally worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You guys are amazingly great at what you do for us!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used it but give benefit of the doubt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have yet to use this but hopefully won't have to. Would update upon use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    3-yr Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad indicated $0 value for exchange or upgrade; have not used 3-year protection since speed and response time are in the normal range for this device...no real value after 6 weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never skip out on purchasing this...you’ll have no worries afterwards

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Less stress!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have much less stress knowing that I have Geek Squad Accidental Protection, obtained at a reasonable cost.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Contradicting information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depending on which representative you speak to different information is given. For example when buying the product they stated if the product could not be replaced by the estimated time then they would give a store credit for the market value of the product. But when the date came by they stated they have 30 extra days to get the product repaired. Been waiting about 3+ weeks and no estimated time can be established when I will be getting the product or replacement back. Second time I run into this issue at 2 different Best Buy’s.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    They get it done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did the mounting myself with the direction and support from agents

    I would recommend this to a friend