Customer Ratings & Reviews

what more do you need then if you might hav etrouble with your computer buy this geek squad protection to help out

great protection plan to cover spills and falls!!!

I love the Geek Squad. Quick and easy since I'm not computer literate. I

This is good insurance to have in case something happens to your purchase.

It's supposed to be as I understood, anything happens they replace it. But no, anything happens they give you your money back, then you can't find what you bought three months prior 'cause it is obsolete, which is a infuriating response to you wanting them to fix a 20 part on your $2500 laptop. Been thinking on buying somewhere else.

Always good to have because you never know when you might need it.

The protection offered by GEEK Squad is fantastic.

Prety good service, but just takes to long to repair

Geek squad is great to work with. They're currently fixing my laptop

Best Buy always provides easy breezy customer service and satisfaction.

They provide a great service your all of your electronic needs.

Agent at North Fayette Pittsburgh was not knowledgeable at all. Took my laptop andcsent to service center when laptop was still under manufacturer warranty. Now they want to charge for the service. Have bern trying to contact Geek Squad manager for over a month. Left voicemail, 2 messages, and an email. Still no response.

geek squad can't be beat. great protection just in case murphy's law happens

I had to make an appointment in a store to have them send out my laptop for repairs. This was on 10/10 received back 11/12 and still not repaired. This is my employment so this isn't working for me. The service is very poor, to blame COVID is crazy in this time because everyone was up and running. We paid an additional $189.99 plus sales tax for extra insurance if something were to happen I would be covered. So frustrated right now you can't imagine. Now I am told I will have to return my computer to the store again for them to return for service. I don't not live in a town that has a best buy. Why am I being inconvenienced for your mistake? Currently with the phone lines are being handled I am not able to talk directly to anyone that can handle any thing other than standard procedures. The phone staff was unable to help me because hands are tied Totally unprofessional that I have to go back to the store when it is your error!

The geek squad here in Logan has always been so awesome to work with!

Good to know my prodcuts are covered for an additional 2 years

Do the maths and its good to have the Geek Squad just in case

The geek squad saved me!!! Thank you so very much!!

Essential Protection for your investment! Better to be covered!

Helps have a pieace of mind not worry about laptop getting broken