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Customer reviews

Rating 4.6 out of 5 stars with 11972 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 512 Showing 10,221-10,240 of 11,972 reviews
  • Rated 5 out of 5 stars

    BEST SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people are so kind and go above and beyond to help you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have in the event of accidents and needed to protect investment. Easy to use in the event needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much needed product. Easy of mind protection. No assembly required.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the exact ,close or updated device when the coverage outlet a device

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i'm an Apple user, thought there would be less confusion buying/using a different type of laptop.... but it was a necessity for the software.... if this is also my support program, its wonderful!!! if not, a protection plan always benefits me... i'm hard on my devices...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warrant for product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have this, in case something goes wrong with the product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still pending repair or store credit under accidental coverage for dropped laptop that I have handled with Best Buy for over a month now. Between appts , drop off, phone calls ect... Can anyone help me? Last associate told me it is escalted . Repair dept. sent notice but did not know about extended warranty .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this on everything I buy u never know what will happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that they explain to you everything about the guarantee.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Didn’t use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this but didn’t use it. You probably don’t need it with a new computer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service will fix any thing or replace your product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind is the key here on a fairly substantial investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years protections plan are always worth every penny...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice item. Definitely worth the money. I feel secured. I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the piece of mind the protection with Geek squad gives me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop for College

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a great addition to the laptop for college students. However, it only covers accidents. Not if the operating system downloads a bad patch and gets corrupted. The salespeople do not mention this when they sell you this warranty.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    Great geeks!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that have helped us have always done a great job!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have repetitively used this over the years. It has been a life saver.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It helps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is very helpful and a must have. Helps when you least expect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am so so happy with this protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for thise Oh no! Moments.. So glad I have it.

    I would recommend this to a friend