Customer Ratings & Reviews

Acer is a good brand so I gave it 5 stars because I'm assuming it will be fine and the price was right. Can't really give a proper review because it's a Christmas gift that the recipient won't get until after New Year's.

It is always worth getting protection on your electronics. I always try to get the max protection that geek squad offers because when they say that it covers everything they do. In the past they have repaired crack screens, spilled liquid damage, the blue screen of death and other things as well. Trust me this more than pays for itself, especially if there are children in the home who aren't as careful as you would wish them to be.

Find the Geek Squad to be a lifesaver. I am not a millennial although I spend many hours on the computer during the week at my workplace, it's a difference when working on a personal laptop at home and I'm grateful to have a Geek Squad to assist and pull me out of a jam, provide one on one assistance with my laptops when needed. I've used them several times. Would recommend.

Geek squad services are usually very good. If you have a product under GS warranty and you have problems, you can return your item to Best Buy and get another equivalent product. I get GS warranties on everything I purchase from BB. However, I took 1 star away because if you don’t need to utilize your warranty for your product, you don’t get any percentage of your $$ back for it.

My son has been using it for few months now for his school and academic. It has been pretty good so far.

After we bought a new HP laptop we had to get two others and my PC tower all changed over to Windows 10 before Microsoft quit doing any updates on our Windows 7. Naturally we bought the Geek Squad protection in the event that we had any problems. We had to take all of them back in because things just weren't running right with each of the older systems The Geek Squad always came through and fixed the problems and we had our computers back in no time.

Ive always been pleased with the service by Geek Squad.

The Geeks are the best! They take care of every issue I come across. All I have to do is call them and they take over. With the remote access they are able to access my machine and find and correct the problem every time. A lot of times they are able to just tell me what to do without taking over my machine. I live 50 miles from the nearest Best Buy/Geek Squad store and am far more confident with their expertise than what I can find locally.

I have Geek Squad and hope I never have to use it!!!

I’m so glad i bought this because my daughter is so clumsy and breaks things quick i’m glad geek squad could help!!

When purchasing a product that may create a problem later it is best that you get a Geek Squad subscription, it is the best subscription I have ever purchased. The Geek Squad team are truly knowledgeable and explain what is needed and what is done with your computer or phone.

Compact and very fucntional. Easy to use. Overall, a great product!

For the amount of money spent on electronics in the first place, let alone replacement costs, getting additional protection is very worth it to me...more 3 years out, for many people who don't take good care of their gear, seems to be when they'd damage/destroy things anyway. You may not think it's worth it...so consider the cost of having to find and buy what you're getting all over again before you pass this up.

Bought for 7 year old grandson so why i hope we never need to use warrenty,halpy we have ut

I had a complicated situation by buying online and not exactly knowing all of the ins and outs of what I purchased. When I went into the store, Eric was so helpful and got me all straightened out. He explained everything to me and set up my computers.

Very good experience with these products I would recommend

So glad I purchased this protection. I take care of what I buy.

Haven't had to use geek squad yet but great customer service

You honestly can not go wrong with geek squad service. They are super fast and friendly. All you have to do is give them a call or go online. No question they have not been able to answer for me. There has been several times i have messed up my computer (letting kids play games) where i end up just getting online and having geek squad fix it. They never treat me with disrespect or make me feel stupid. They would fix my computer and even offer different suggstions which helped me greatly! I will always have geek squad as my service.

This has saved me on other computers. Protect plans are good to have.