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Customer reviews

Rating 4.6 out of 5 stars with 11974 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 532 Showing 10,621-10,640 of 11,974 reviews
  • Rated 3 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the protection plan on everything I bought at this store. It is too bad most of services are not available with the price being paid, extra. Very helpful service to those that need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous experience with Best Buy warranties is long wait lines--too long!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, it's good to have if you ever need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service to have with no hassle. geek squad .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You Have to purchase protection. Better To Be Safe Than sorry. Do The Math

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad to know they're there for me if i need them. Good group of people.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sometimes geeksquad is fast but usually not.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, but very slow. Usually under staffed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pricey, but I hope I never have to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this yet and I hope I never have to. #securityblanket

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the saying goes! Better safe than sorry!! It’s better to be prepared!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Proved valuable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took a little while to get a status on the item, but worked out in the end.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT WASTE YOUR MONEY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a freaking JOKE! DO NOT spend the money for these *orons. They won't work on the laptop and don't offer any support. You will waste your money. I am now out $3,000 for the laptop that won't work and the support cost that they will not return. HORRIBLE service. Best Buy is HORRIBLE

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Always Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the warranty. You never know what's going to happen!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me a lot with fixing the laptop and replacing it with one that works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    with open box purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't used this policy yet, but will review after

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good if you drop it, battery or cord stops wkg or just need pc help.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fingers crossed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use this but on the off chance I do, it'll be covered

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for accidental breaks or tech malfunctions. Plus you can renew it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    protection is always a good way to have peace of mind

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's got my back if stuff goes wrong, so I guess that's good. Heard plenty of things about geek squad, but they're pretty reliable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geeked up!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the type of protection!!!!!!!!!!!!!!

    I would recommend this to a friend