Customer Ratings & Reviews

I buy Geek Squad protection for every electronic I purchase at Best Buy. You can’t beat the coverage!

Thank goodness we took out this protection for one of our computers. It got to where it wouldn't load up the home screen and turned out it was a hardware problem. Getting the repair done was as easy as dropping the computer off at the store and picking it up when it was finished. And no charge. I won't be without this protection on any of my electronic devices.

If you do not purchase Geek Squad service, you are shooting yourself in the foot. There is no better protection for your device(s) than this service. It is well worth the cost. Do yourself a favor and get this service; unless you don't care about your devices breaking or paying for any issues that come up.

Geek squad has always been helpful and near by when need assistance with computer issues. This is opposed to the manufacturing process and have to send to an outside location.

Great service fast and efficient very friendly associate and very knowledgeable

I haven't used this service yet and am confused about what it covers. I thought it would also help me get consultation and troubleshooting from the Geek Squad, but now I think that service is extra. All their coverages are very confusing to me and not as easy to access answers to as I thought. I gave it a "Good" because the price for the coverage of the computer itself seems reasonable compared to the other computer chain I just shopped at and returned the computer to.

Good to know my items are protected incase something happens

For the most part it's a quality product, although sometimes the speed is less than expected

Bought the 4yr. Accidental geek squad warranty. Gives me great peace-of-mind!!!!

A MUST YOU PAY A LITTLE MORE BUT YOU NEVER KNOW AND THEY EITHER FIX IT OR YOU GET CREDIT THE AMOUNT AND GET A NEW ONE , I BOUGHT A TOUCH SCREEN ONE THAT HE KINDA DROP THE BAG PACK AND IT CRACK THE SCREEN AND I HAD THIS PROTECTION IT IS GREAT

Best Buy’s Geek Squad is one of the best computer repair services. They offer a variety of services including virus removal, data recovery, and hardware repair. They also offer a 24/7 support hotline for customers who need help outside of normal business hours .

They worked very quickly to replace my laptop charger.

Quick and efficient got my computer statistics fast, always keep me posted on it where abouts

They are always available, and have helped me solve any questions or concerns I may have about my laptop. If I'm not helped online, I have the opportunity to speak to a specialist in-store.

So happy I invested in it, you can even further you're warranties later on which brings peace of mind

Absolutely great. I have never had to fear losing my devices to damage thanks to this service!

Best laptop to buy with a 4080, with the i9 and 32 gbs of ram it leaves nothing to be desired.

Allways I highly recommend geek squad service for all items and piece of mine.

I was going on a work trip with my new laptop so this gave some peace of mind.

Haven’t had to use the geek squad for the Chromebook because it works seamlessly but geek squad is great.