Customer Ratings & Reviews

You purchase this with hopes that you never have to use it but sometimes you just have to. That was my case with my Surface Notebook and this protection plan was THE BEST when it came time to use it! Geek Squad went above and beyond to fix my Notebook and when they could not the protection plan did exactly what it says it will do and they replaced it with a brand new one. Doesn’t get better than that!!

I got this plan for my son's laptop for college. The manufacturer does not send this laptop 100% ready out of the box. I had trouble setting it up because of the newer windows 10. I brought it in and without a question or hassle they got it ready. Very friendly and capable. Outstanding!

They will do anything and everything to make it right and more sure your happy.

They will do anything and everything to make it right and more sure your happy.

Thank you for the friendly customer service. I will be careful with this computer and hope nothing will go wrong. I got this one-year plane just in case something bad happens. I will rather be safe than something that doesn't run right or has a blackout, I'll be cover by Geek squad fixing with no trouble. We all like to spend our money wisely and add safe protection to feel better!

They are always do helpful and quick to respond or assist.

I've had this laptop for almost 2 years now, and I must say I am surprised how well it's still performing. its still cool and no heating issues. It also runs games pretty smoothly. 10/10 must get.

Helped out with the repair of my Chromebook Was able to get repaired with no problems at all Great service and would purchase again

I was given valuable advice from the guys at Geek Squad prior to my decision to make a purchase of an HP Laptop. They are knowledgeable and answered all my questions, no matter how complicated or simple they were.

Love it! Does everything I needed it to do and sales person was very helpful!

I purchased the accidental protection for my ASUS Chromebook due to having little ones in my home. However, I am hoping I don't have to use it.

Haven't needed them yet but it is nice to know they will be ready whenever needed.

This protection plan really helped me feel like I was fully set for any situation my device goes through instead of feeling that panic when I realize my laptop is a little too close to that ledge of the table.

I have purchased this product twice now. As a recent graduate, I can say this is a must for any college student. I used this plan to its full extent the first time with having to have my first computer replaced during my junior year. The Geek Squad employees were beyond helpful through the entire process. I turned around and bought the product again when I received my new computer.

I buy all my electronics from Best Buy and always add the Geek Squad services. They are well worth it and have paid for themselves, over products that I have purchased in the past.

This is my tweens first laptop. I love her dearly but she is kind of clumsy. Knowing we have insurance to protect her laptop from unforeseen circumstances and mechanical failure. I trust the Geek Squad to provide professional service under all the calamities that might befall this machine! It is worth every penny to buy this coverage.

I had a computer that went out and they gave me a gift card for the value. Sometim s geek squad can't do much which can be frustrating and they say things aren't covered or I have to pay for them just to ship it after I paid for the service.

This is a must get when ever you buy a new computer, tablet, surface or electrical device. To many times something has happened and the device is broken. If I didn't get this, I would have to pay out of pocket to get a new one, even though the damage is not extensive, it is expensive to fix. Cheaper sometimes to get a new one. For a small cost, I have it covered and it is fixed professionally and completely.

I buy geek squad protection with every purchase. I would never buy an electronic without it.

I bought this protecting for my new laptop. What I can say is if you’re an individual who is very safe and cautious with your new technology, this would be unnecessary for you. Also, the company that you buy the laptop from would already give you a year warranty with your purchase of the device. On the other hand, if you tend to accidentally break things or are clumsy in some way, or have bad luck, this would be a great protection for you to have. Also, if your devices tend to break on their own or if anything happens to the screen, you’re covered.