Customer Ratings & Reviews

I bought this plan for my HP laptop. Just 3 months later my touch screen was damaged beyond repair. The Geek Squad protection plan provided me a gift card in the amount of the purchase price to buy a replacement laptop! Yes, I bought another Protection Plan for my new laptop.

A powerful Great computer for A little girl … my daughter was very impressed

They will do anything and everything to make it right and more sure your happy.

They will do anything and everything to make it right and more sure your happy.

Geek Squad saved my life when my laptop started acting funny and wouldn't turn on. I'm a college student and I NEED a laptop to do my work. They sent my laptop out the same day I dropped it off!

Thankful for this amazing service! It helped when my son thought his files / docs were lost and these guys were able to help navigate and recover what we were certain was long gone!

So glad the associate talked me into buying this. My daughter step on my laptop by mistake and it was fixed completed with no problems and no extra cost. Truly a life save

I guess they are experienced persons, but beside installing programs in my laptops, I never have been serviced by the Geed Squad

Haven't had to use geek squad yet but great customer service

I haven’t had to use Greek squad on the new laptop but we did last year I believe it was last year on our washer. They was able to come out right away and was friendly a was able to fix our washer quickly and explained to us what was going on. I would recommend having geek as a warranty

Best purchase by far, I was an HP consumer but have switched to ASUS due to its better processor and CPU

Nice! Nice! Nice! Yes!yes!yes! The very best quality products ever.Our family love it.Terrific indeed! I reccomend this store(BEST BUY) NO.1.

I worked for best buy and helped the geek squad out. They are awesome and the best at what they do. I made sure to purchase the geek squad protection for my expensive laptop because I feel safe knowing geek squad has got me covered even if my morning coffee doesn't and trys to take out my laptop.

I absolutely love this laptop. My daughter ended up "stealing" it from me to play Roblox on it, so I started looking to get a replacement and am so bummed they don't have this or something similar to it anymore :(

This purchase is a bit high, but one of the few that gives you back full value if there is a problem. Only real negative is that if you have an issue, Best Buy will not immediately give you value or replacement. They will want to send it in to their repair center so you are without your device for at least two weeks, sometimes much longer, before you get the value back.

Love it! Does everything I needed it to do and sales person was very helpful!

Always handy and reassuring for someone like me who is prone to breaking things

Always good to have just in case. If you can afford it, get a longer plan.

Haven't any issues with the item related to this purchase but have used my geek squad protection many times on other purchases. Always a good experience.

The monthly Best Protection is a great item to have when you have multiple items. Especially, when the need arises for an item issue and id that it can't be fixed. However, it is covered to be replaced. A Happy Customer!