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Customer reviews

Rating 4.6 out of 5 stars with 11905 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 11,905 reviews
  • Rated 5 out of 5 stars

    NICE!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little computer! It's actually faster thsn my HP. Pair it with a wireless keyboard & mouse & was GOOD TO GO! It's lightweight makes it easy to grab & go, I've even used while traveling in a car & was comfortable ising it! Great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great thing to get. We had some trouble with charging the computer we purchased and with the protection plan we didn’t spend a penny on getting it fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong with extra protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALways good to have accidental coverage on an expensive gaming laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Purchase to Protect Your Investments!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these Geek Squad protection plans! While I have not needed it for my recent laptop purchase, I used it when I had to replace my 50-inch" plasma TV. No quibble return and I was able to replace my old TV with a newer and larger model. This is definitely a good plan for the more expensive purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Damage Insurance is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a spill on my laptop. The warranty fortunately covered the accident and I got my laptop back good as new!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad, knowledgeable, friendly and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent looked at my dieing laptop and made great recommendations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always go with Geek Squad protection. It's inexpensive peace of mind for a comprehensive warranty. If Geek Squad can't fix it then no one can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a nintendo switch replaced using this protection and I buy it on all of our devices and it almost always pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop shopping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a laptop on Mothers day for my wife The staff was varry helpful on picking the right laptop for her needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need an extended warranty for a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever you buy a laptop, getting an extended warranty is a must. You're moving this expensive piece of equipment around and anything can happen. I've had to bring my laptop in twice, and twice Geek Squad had fixed my machine efficiently and effectively. Really glad I purchased it, will absolutely do it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how helpful Best tech team are so friendly and helpful aslo how they make sure how when leaving you are in complete understanding and happy with yours visit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    General use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an awesome laptop for general use, the less apps you download the better off you will be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you for insurance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If there is anything I have learned about technology is that you need insurance, this is a great solution for PR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BETTER HAVE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is the good to have your devices covere, you never know what will happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase on any bestbuy item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these guys, always a breeze when needing something repaired or serviced. Thank you so much geeks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really honestly good for the price. the peace of mind alone is worth knowing that my computer will get fixed if it has any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service I have had! I had issues with a laptop I purchased and with my warranty plan purchased they were able to get me a new laptop without any struggles! They listened and helped!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Support Staff in Retail Period!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy Geek Squad! Other stores when you pay for their protection you have no idea what you are getting but with Best Buy Geek Squad you not only get protection for your device but you have access to a team of dedicated folks that care about your issue and want to help you with any questions you have with your device! Definitely a repeat customer and will continue to be!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I didn't need it yet for this item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the accidental geek squad protection because I feel that it is very important to buy a protection plan. Anytime that I purchase an electronic I like to feel secure and without any worry. They have the best protection and they are reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel better knowing I have the Geek Squad there for protection.

    I would recommend this to a friend