Customer Ratings & Reviews

The Geek Squad protection plan is great. So far, I have not had to use it, but it is good knowing that I have it just in case. I keep my laptop at home, but if it ever got dropped and broken, I would definitely need the protection plan!

Computer is working perfectly. I recommend this type if you are a student, and especially a medical student, it’s heavy but works great.

We have geek squad protection on all of our electronics. My wife's laptop stopped working when some water got in it in the kitchen. The geeks fixed it. We had a lightning strike that burned out the hdmi port on our TV (don't know why that happened). The Geeks fixed it.

Trust me it save you so much money buying the warranty if you don't and the item breaks or something is wrong you be repaying and lossing money.

After 1 year and 3 moths of buying my laptop, screen failed. I take it to the Geek squad and they solved the problem. It was covered by the warranty.

Happiest when we DON’T need to use these guys, but they’ve always been prompt and efficient when needed previously.

Great plan for the price since the laptop was 1000.00. And got it for a teenager

I can call or text the agent for assistance. They are very knowledgeable & provide great customer service.

Great job guys great job guys great job guys great job

Very thankful to have extra coverage! Would recommend this to everyone!!!

Got a Great Deal on the Laptop and since anything can happen i decided to insure it since the price for insurance is a Great Deal as well.

Great for making sure your expensive device is taken care of if broken

Great customer service. Helped answer all of my questions on getting new computer setup.

Great coverage for price. Glad I was able to purchase this for the computer.

Get your three-year protection specially for any mishaps that could happen when you’re gaming. I recommend getting it because all that money you spend and you have a problem or he happens area control you’ll need it.

They were top-notch. Took the time to fix my computer right.

My kids slept on the screen with this coverage they took my computer in and shipped it off no cost to me and got it fixed and working like new

I have been with Geek Squad in the past and have purchased a 3 year protection plan in the past as well. My last purchase with Geek Squad was actually today (December 31, 2021) and needless to say, it was worth it in the past and still is.

I was able to get a free replacement laptop on the 3rd anniversary of the warranty. Can't beat that!! I always get extended warranties on my cars as well, and i must say this turned out just fine! For an expensive laptop, this is the way to go.

ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! ESPECIALLY the accidental damage plans! It is a no brainer to pay a few extra dollars and protect your investment against defects, drops, spills and just plain old bad luck! And Best Buy makes it super easy!