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Customer reviews

Rating 4.6 out of 5 stars with 11835 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 11,835 reviews
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must-have for all of the valuable electronic equipment. Needed in case of an accident!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they helped me with all my questions about my new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great add-on to have since the reason I needed a new laptop was because something spilled on my old one. I luckily hadn't had to use it but like the added protections

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price to pay to know I’m covered! Allows me peace of mind in the event of an accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope to get safe great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Geek Squad protection plan about five years ago when I purchased a Toshiba laptop. I got great service then, so I purchased again with my Lenovo laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with their help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Geek squad for help a few times both at home and in store. Found them to be knowledgeable, courteous, and ready to make sure your technical needs are met.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it. But i would think it be good. Specially fir accident

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thanks geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad offers a great liability insurance here! w the uncertainty of day to day accidents, its great to know that they offer piece of mind protection for our electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mind Control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaves your mind at ease against damages and other potential issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a person that is not technically savvy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Geek Squad protection for my computer/software needs. I am not very computer savvy so it is a great service to keep the laptop running smoothly. I also like it for repairs if I managed to break something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea when buying a new computer as a gift.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with Geek Squad assistance. Especially with all that could go wrong with technology nowadays. This was provided along with the gift of a new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really enjoyed the purchase. Would absolutely buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoyed the purchase. Would absolutely buy it again. Great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really enjoyed the purchase. Would absolutely buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoyed the purchase. Would absolutely buy it again. Great purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is good at Best Buy but you’ve always got to make a appointment. This computer is ok for what I needed it for . So far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gain my trust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents at Geek Squad are very helpful, with my answers, that was the reason to buy my protection plan, I trust them with my purchase, and I'm happy with my decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily haven't needed to use the Geek Squad Protection plan yet. Nice to know if I need it though, much more affordable option than purchasing new.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best plan ever they take care of all you devices at the store and at home. Came to my home for free several times and set up my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use yet but, the Geek Squad in Bloomington, Illinois has Always been Great to work with!! They are Well Educated in Computer Technology and Working on Them!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1-year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had to use this, but I am confident that if I did I would be able to use it! It is worth it for the risk of an accident!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always so helpful and great customer service! Highly recommended

    I would recommend this to a friend