Customer Ratings & Reviews

Great coverage always has been helpful to me every time.

The geek squad service was really helpful with my broken computer and they got rid of the issue

They saved me money with all my electronics and computers. I have sent most of them to get checked or fixed.

This is for anyone who doubts the value of the accidental Geek Squad protection. I had my previous computer for a couple of years. I brought it to my daughter's house where I worked on a project at the dining room table. My granddaughter came by just as I was typing. She tripped on something and dumped a whole glass of liquid into my computer. Amid the shattered glass, and puddled floor, were her tears. But any tears I might have felt, never came to be , because Geek squad came through for me and when they couldn't fix it, they bought me a new one. Yay!!

Highly recommend geek squad as they are able to walk you through each item purchased

They have always been helpful when we call. If repairs are needed they are done in a timely fashion.

Very good price to get what we needed. At our age, by the time this expires, Im not sure we will even be using a computer.

Geek Squad is a great investment. I haven't needed to use them often, but the two times I did were good experiences.

I am so glad I bought this coverage. The other day there was an incident involving a cat and a glass of beer. I was hoping that letting my laptop dry for a few days would be enough, but it wasn't. I'll be heading to my local store shortly to get my new laptop repaired.

Great laptop when on sale, couldn't see spending full price but it plays any game I've thrown at it on high settings or better

I recently dropped my computer and having this was a saving grace! It covered all of the damage.

I am very disappointed a true geek wears a plastic pocket protector. The geeks are true professionals in every respect if something needs to be done one of them jumps on it. I am hoping they are in full force this weekend I need a tune up as the microsoft software is not compatible with the Chrome app. nor does it print to the printer. Both Lap Top and Printer are Hewlett Packard and again I believe the problem is the microsoft software they put out unfinished software in hope that the customers will tell them how to correct the software. That's 5 stars for the Squad, 0 for Msoft. de

The rep was attentive and helped me install certain controls for my kid to be safe online

Fast and efficient laptop, for the price its a steal, bought this for college a year ago and it's amazing, go ahead and get one !!! Am loving it

Squad always does a good job always get the warranty

getting warranty is essential for any computer equipment. luckily for me I haven't had the need to use it yet. In the past Geek Squad has been great & responsive

This warranty is excellent!!! I would absolutely recommend this extra protection!!!

Long story short. I purchased an expensive gaming laptop that had is GPU go bad after 2 1/2 years and being that I had this coverage was able to get a full refund and was able to purchase an upgraded replacement. I had Geek squad determine the laptops GPU was indeed faulty and had a hassle-free refund within minutes. I was able to replce it that same day.

I love this service, I would recommend getting this with any purchase.

This is actually worth it, in my case because in between that 1st year the computer died and they gave me a giftcard with the amount I paid to get. anew one.