Customer Ratings & Reviews

This is the one thing you hope you never need and thankfully, I haven't needed it, but glad to know it is there.

There is not a significant purchase that I will turn down an extended protection from Best Buy. They stand behind my purchases and provide "peace of mind" dealing with an accidental situation.

We are very happy with Best Buy service, they provide excellent customer service and support. Will always go back for any electronics at Bestbuy.

This is far the best computer I have purchased in a long time

Geek Squad Protection is one of the best protection plans I have every purchased. I have used my plan a few times over the last few years and have saved myself hundreds of dollars.

I really can't rate this now since I thankfully have not had to use it for my NEW laptop !!! Gave a rating based on my use of Geek Squad for many years for other items.

I'm glad I bought this protection plan. I feel safer knowing that my laptop is covered by Geek Squad and that if something were to happen, it won't cost me an arm and a leg.

This was a very necessary purchase. It will help in the event something happens. I purchase things like this because you never know when you might need it.

GeekSquad protection is always better to have have peace of mind when we buy expensive tech gadgets. I have all my tech gadgets covered with this protection.

Protection plan experience has always been good. Thanks.

The geek squad helped me fix my tablet after an accident. Very helpful!!

Awsome Service with Geek Squad, very fast and reliable.

Geek Squad! They know what they are doing and no disappointment it's a win-win, if item(s) can not be fixed with a protection like this you get a replacement!

Purchased the extended service for the Acer Nitro 5 gaming laptop. I figured since the laptop is being used by my 13 year old son, it is a good idea to get the extra protection.

we love all Best Buy plans, they are effective and they always provide great service to us as customers

Very good coverage gets the work done quickly and is very reliable

Haven't used the service yet but I feel much better knowing I'm protected in a bad situation.

Well worth the purchase. My granddaughter dropped her laptop and was damaged. I brought it in to the Geek Squad and picked it up in a week. No cost it was completely covered by the plan!

The product is very good with speed overall a great laptop

this is something that`s good to have wether you take it in or have them remotely fix or clean them but don`t buy a chrome book