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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11746 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 196 Showing 3,901-3,920 of 11,746 reviews
  • Rated 5 out of 5 stars

    good value on premium high end purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had a great experience with best buy warranty in the past, 2 years on a very expensive high end product is usually a no brainer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful with the new purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were able to transfer a bunch of files from my old tablet to the new computer and sat down with me to ensure everything looked good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the few extra dollars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan, for everything that I purchase. The plan has always been useful, if we have any issues with a product that I purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service for accidental problems - cat spilled water on my laptop and Best buy was able to repair ir

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A layer of additional protection for your computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind is what you are our heading with this product. I hope I don't need to use it in the upcoming year! Reasonably priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop crashed and the agents fixed it. I'm so blessed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accident protection is great for laptops but it isn't worth having for a TV. You don't realize that it doesn't cover broken Tvs unless you read carefully

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GET THE WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely a must! Worth the extra money. The Geek Squad are so knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this protection plan for a gift I got for a family member. I hope that don't have to use it but better safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have contacted the Geek Squad to look at my computer numerous time. they were great in every way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With kids like mine you have to make sure to get insurance on everything for peace of mind. Haven’t filed a claim but it’s nice having peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a life saver, when I had any issues with my Laptop I took it to the Geek Squad and they took care of the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan only at Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a no hassle protection plan since we have started buying at Best Buy. If you do need to use it then expect great customer service, fast turn around time, and overall complete satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any issue you have, they will help you resolve it in a timely and easy to understand way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great proty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alway buy the protection. Have used it and it’s a great peace of mind. You want regret it unless you don’t get and then need it. Then you will be sorry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good school or work laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good solid preforming laptop, gor for family member at school.. great screen and very quick... very well made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend having this coverage. Well worth it, because I had to use it before and was able to get a better replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buyer DJ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why not take advantage of the discount on a great service/product. You know you will have your "electronic gadget" for longer than a year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use. Simple purchase, a little too costly in my opinion.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Smart to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection is sooo good to have, especially if you don't have time to deal with problems from your laptop. You can literally walk in and have your stuff fixed within hours of dropping it off.

    I would recommend this to a friend