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Customer reviews

Rating 4.6 out of 5 stars with 11805 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 489 Showing 9,761-9,780 of 11,805 reviews
  • Rated 5 out of 5 stars

    Need to Protect that computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very important to protect my computer I purchased for my Daughter’s Graduation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully will never have to use it. Little on the pricey side

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy’s warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get warranty on all my electronics from Best Buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best buy is TRASH!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT get best buy protection! I would actually advise to NOT even make a purchase at best buy. I spent nearly $4000 for a tv, a laptop, and protection for both. There is damage on the laptop that I did not notice until some time after the return window. I went in last week and was offered a smaller screened laptop due to the price of the more comparable one costing more. I cannot wait for repair as I’m in school now, I offered to come back when they had another sale on the other laptop. This week was a la or day sale. I went in to exchange it, as that’s what offered less than 7 days prior. They refused to exchange it. Told me to come back during school break around Christmas. This coverage alone was $795, and I have wasted so much time and dealt with disgusting behavior from a store rep who did everything to refuse exchanging my laptop. I will NEVER purchase ANYTHING ELSE from best buy!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have for everything around electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents have corrected multiple small problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope I never have to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance in case of spills or other damage to products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer services and are very friendly/ helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product when you buy a laptop for a young person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t complain, I choose Best Buy because of geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to stay safe and get coverage just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to stay safe and get coverage just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already used this for a simple issue, they were hassle free and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter broke her laptop and they fixed it no problem with great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 / Year Accidental Geek Squad Protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security and Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a must for your equipment. Very reliable and trust

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mimd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not need to use but glad i purchased jist in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to have it . Can’t beat it. My wife loves it. I’m going to get one soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection. I would recommend when buying any product to buy protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great! We highly recommend it! You can’t go wrong

    I would recommend this to a friend