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Customer reviews

Rating 4.6 out of 5 stars with 11945 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 11,945 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have. Hoping that I do not need to use it but 4 years is a long time in an active household.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got my laptop running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome work helping with the setup of my laptop and showing me the ins and outs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t needed any service calls with our new laptop, but I have been very happy with their service in the past. Very pleasant and helpful workers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't leave home without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a must for any gaming console. Especially for a launch console. Better safe than sorry. Also, if you can't live without your console for a day or so, this is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are fantastic. Really helped me when i needed them most.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a wonderful protection program and every time I’ve had a problem, I’ve been able to get my laptop fixed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection program is one of the best protection plans I have ever purchased. My computer was damaged, I brought it in my Chromebook and they assisted me with no issues. My computer ended up being lost when shipped back after repair. They made sure to help me get a replacement and showed a lot of empathy. I will always purchase a Geek Squad protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't have the need to use this plan (hopefully I don't ever) but it's a good option to feel secured.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth getting especially if you not tech savy they also come to your home. Helped a lot when mom used, I don’t like how scammer use geek squad to gain access to people computer and hold for ransom.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind for my new laptop, a good investment just in case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy has certainly lived by it’s name.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best, I wouldn’t purchase an electrical Item without covering with the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad support for laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have reassurance in case something happens to my laptop, and Geek Squad has provided great support for my previous tech, making it a reliable resource.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service by the geek squad team highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop and Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop! It works so much faster than my Dell and I will be going with HP from now on. I also like the touchscreen. Unfortunately, i just dropped water on it so Geeksquad to the rescue!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    COVID Continued Learning Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Laptop was purchased due to COVID-19 home school program. The Geek Squad received the laptop in store, diagnosed the physical issue, created a work order, and explained how the repair would be handled out side of the store due to COVID. Received text messages through out the product repairs and return process. A simple pick up was scheduled and affirmation of continued warranty was affirmed and we we out the door and back to Learning. #monkihausstudioshdx (TM)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt comfortable knowing that if anything happened, I would be covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but will help when issues occur.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY NEW GEEK SQUAD PROTECTION PLAN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Lenovo laptop at Best Buy three years ago and it has been great buy recently it got a lot slower. I had not purchased any protection plan at that time so when I took it into Best Buy for help, the Geek Squad agent, Chance, explained the Geek Squad protection plan to me and it sounded like a real good deal to me so I purchased the one year plan. I am so glad I did and the Geek Squad was able to get my laptop into great shape! Thanks for your help!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thing to have as someone who is accident prone on issue I have is it take more time then I would think to get stuff fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic job and well deserved payment for my device. Thanks.

    I would recommend this to a friend