Customer Ratings & Reviews

I know they are good from previously using so I would definitely recommend

I am self employed and work out of my home and mobile offices. This service has been my lifesaver on several occasions while I've been at home AND at times in front of clients. I love the remote access service they provide. I have used this service for the last 4 years and will NOT be caught without it!

Geek Squad coverage has always been highly-recommended with every large Best Buy purchase of mine. I haven't had to put in a claim for this particular coverage (as of yet), but historically they have been very reliable and easy to work with.

Seemed like a good investment. I would rather be protected and not need it than vise versa.

Geek squad. Very good to get help from. It has always work for me.

This is well worth it if you have children who use the laptop a lot. We had laptop screens broken, buttons broken, batteries die, and it was all covered. Make sure you know exactly what is covered, because that changed a few times. The only drawback is that repairs do not take place locally, so typically, you wait 2-3 weeks.

After not getting the protection on my last computer, I decided it would be a must to get the Geek Squad 2 year protection plan, especially if you want to protect my computer investment. The best part is the 2 year warranty covers the screen if it is ever damaged, along with repairs not covered by HP itself.

Not the best experience but VERY handy in case product doesn't function as it should. Great to have for consoles and pc or any heavy machinery

Looking forward to my Chrome h. P. You guys are great and Have amazing products keep up the great work.

No hassle, quick turnaround, would highly recommend to anyone who isn't as careful as they should be!

The service contracts are good to have but how often do you really use. I'm not sure if it's worth the money. But as long as I buy certain products, I will continue to get the extra service contract.

happy with my warranty because if something happens I could either get it fixed by The Geek Squad or I could have it replace and they're so good about it I'm happy to have that with Best Buy cuz they're always honest and they always honor with it

I havent needed the service for my most recent purchase but GeekSquad has always been my go to.

I love how easy it is to manage. But i wish i could download more apps

Always get the warranty from Best Buy nothing like the peace of mind and ease of use!! I always get it for electronics.

Dog chewed the power chord of my Asus ROG Zephyrus G14 gaming laptop charger. I bought a new one at Bedtbuy.When a direct replacement couldn't be found they reimbursed me the full $90 i paid for the charger.

You can always count on the Geek Squad to make things right! They have found a way to fix everything we have ever brought in!

Highly recommend on computer products. It saved me an $800 MB and about 3 hours of trouble shooting. (wouldn't charge)

I had to use this insurance because my screen broke and they covered it 100% and they were pretty fast, and also gave updates throughout the process of getting the screen replaced.

We did not need to use these services for this product, but I have had to use the Geek Squad services before. They have always taken care of my needs and I will not have a major purchase without it. Geek Squad protection is one of the main reasons I purchase all of my electronic devices at Best Buy.