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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11774 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 11,774 reviews
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! ESPECIALLY the accidental damage plans! It is a no brainer to pay a few extra dollars and protect your investment against defects, drops, spills and just plain old bad luck!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal for peace of mind! I bought this protection plan for my laptop and it covered accidens!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad saves the day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided a long time ago that I don't need to know HOW to work on my electronics; just hire a professional. Geek Squad is super convenient and they are always very knowledgeable. The Family Plan is the way to go to get more bang for the buck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will cover most of accidents and they will take care of you and your device if needed! I always get this for all my purchases and it is worth it every single time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Repairing My Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents has helped repair my laptops in the past. It’s very easy to schedule an appointment and everyone’s been very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are very helpful. Unless you u leave your laptop at home at all times like me , u should definitely opt in for their protection plan. It will save you a lots of runaround in case something happens to your pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    satisfying protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been satisfied with the protection for many, many years. Most of the time i have things taken care of first call, I have had a couple of times over many years that it did not happen with first call but still love the program

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    1yr Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 1yr Protection in case if anything happened to my com, but so far all good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad makes sense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been a great all around tech service for my family and I. They have been able to solve almost all of my technical problems over the last few years whether it be a simple or a complex task.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless mouse is super easy to use i recommend it i dont regret buying it never give problems atall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They saved me from destroying my brand new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had an issue with his laptop a couple months after I bought it & this purchase was perfect. I took his laptop into the store. The told me what the issue was & sent it off to get fixed. I got it back in the mail shortly after & it worked just fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan. It saved me multiple times in the past. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best! Anytime I need help, they are right there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that my product is covered for a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a laptop that I purchased this for and haven’t needed to use it yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to Have

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is worth getting for those of you who buy laptops TVs or any major electrical product that main require service in the future I highly recommend getting this anytime you purchase any item that may require service you'll be glad you did and we'll save you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance for any product which is sold for. Very easy to swap out product and definitely worth purchasing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lenovo Yoga 7i 15.6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lenovo Yoga 7i 15.6. Sturdy laptop with premium construction and chassis. The I7 Evo processor from intel holds up well enough with some data basing and multiple active tabs. Gotta say definitely see a slowdown with any kind of simulators, games. What we all want is a 4K ultra book with a 1tb ssd 16 ram and Ryzen 7 processor with 450+ Nits of brightness. The brightness is mediocre in any kind of sunlight. I have returned this model for the 14 inch edition but it seems to have the same issues with brightness and ram. Lenovo don’t handicap yourself bring back the legion slim 7i and get thinkpad keyboards for all of your student, business and gaming laptops. Not trashing the build however it is not worth $1100 despite the overall build quality and reliability, this laptop has noticeable compromises in hardware and components. -T

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having this on my computer as this ensures protection on it so I can hopefully prevent what happened to my previous laptop.

    I would recommend this to a friend