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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11774 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 11,774 reviews
  • Rated 5 out of 5 stars

    Worth it, but read the terms for best results!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm grateful for the awesome service. Terms and conditions made sense and I was able to be taken care of!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance on items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used this service yet but I have in the past and I think is good for what its worth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A no brainer for expensive items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a $900 laptop. Wife dropped the last one after 4 months of ownership, without the added protection. Lesson learned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They where very helpful and fixed the problem. I was very suprise they got me in as quickly as they did. Excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad FTW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the geek squad on my side makes me feel better. Anything that happens with my computer is overseen by the EXPERTS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great folks and fast professional service. Very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a service that I am glad best Buy offers. When one of my Sony TV's went on the blink, an agent looked at it and determined that it needed to be replaced. The protection covered it totally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent memory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is one of the best one’s I have bought. Its smooth, quite and love the battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black Tie warranty is the best thing Best Buy ever did I just wanted to shout out a Thank You to Geek Squad because without them this would not be possible keep up the good work ladies a gentleman . Thank you for your protection and service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have a little Patience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent's have been amazing in the past and I'm in the process of starting up my new laptop and I know "Patience is a Virtue" so having to wait a little bit longer than normal is not going to drive me crazy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a great peace of mind knowing your items are protected and can be fixed when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IT'S ME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it was okay because I never used it I wasn't covering up to figure out how to use the slim tree from pad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries, be happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im protected. What more can i say. I love when something goes wrong, i dont have to worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidents happen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidents happen…hoping not, but this is a great price for three years of accident coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My aunt had it and used it all the time so I know if something happens I’ll be happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The accidental geek squad protection is excellent when you are a person that needs to carry your tech everywher. The department offers excellent service and I believe that everyone that invests in technology should include this protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This service is Unmatched

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get my laptop replaced quickly prior to the corona virus situation got worse. I dropped my laptop less than a week after I purchased it and shattered it and I was covered immediately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have use this warranty several times with other products and it has never let me down. They always take good care of the service and will replace it if they cannot fix it. Used it with my old MacBook and they replaced it without hesitation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There's a reason why people trust them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues so far. I havent used the services for my most recent product but i know the Squad is reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty protection that must be purchased when you must use your product daily. In tim, something will break.

    I would recommend this to a friend