Customer Ratings & Reviews

Worth it for peace of mind on your more expensive items. I submitted a claim for a device nearly reaching its protection end date and Geek Squad took care of me quickly and to my complete satisfaction.

Haven’t had to use yet but hope they are there when need them.

Very worth the extra cost. Just having the peace of mind to know if you spill something on your electronics or drop it or something and it will be replaced worth it.

Very good. They are super helpful everytime i have needed them.

Great buy for the price and up to now very good product

The Geek Squad has been so helpful in resolving some software installation issues. They go out of their way to accommodate and are all very patient. Highly recommend purchasing this service!

A very wise choice. As a student accidents do happen and you need to have a plan that takes care of out-of-pocket costs. Protection plans have helped me in the past when I had to replace my battery.

Geek Squad has always been a good decision for protection with my electronics.

Haven't needed to use it yet but I'm really glad it's there. I feel better knowing my new equipment is covered!!!

These always come in handy and are the reason why I love doing business with Best Buy! They can be a real life saver. I’ve had a camera go down, and Best Buy replaced it on my warranty with a brand new one and had it shipped to my house

Got this when i purchased a laptop for my son. So far so good. Highly recommend.

Good piece of mind for extended protection of my laptop purchase. Haven't had to use it yet but offers good coverage for the money.

I had to bring my daughter's laptop in to get checked out because it kept shutting off on her. The guys at my store checked it out found out that it needed to be sent out to have the battery fixed. It was still under warranty and it saved me quite a bit of money.. well worth the extra warranty.

Worth it. You never know what can happen. Also, support means that I can always have someone to talk to if things start going sideways.

Very helpful when my washer was throwing codes. replaced a few parts then offered to replace the whole washer

I truly think investing in geek squad is definitely worth it, especially is you have a lot of electronics like myself. In the past few years I have purchased a laptop, 4K TV, kindle, new Samsung phone, google nest cameras and they cover it all!

Glad This Was Upmost Concern And Now I Can Sleep At Night Knowing This Product Is Safe

Geek squad customer service is outstanding I always well knowledgeable and always ready to help

They have repaired my laptop in the past with zero problems wonderful service!

I refuse to buy computers or have computers I am responsible for maintained by any other place. Chesapeake Square Geek Squad is an AWESOME group of people. Life happens, pushing the wrong button happens, having critters run across the keyboard happens, the Chesapeake Square Geek Squad has fixed them all