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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11774 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 11,774 reviews
  • Rated 5 out of 5 stars

    Great Help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad was able to set up my computer in one day! We have not had to use any of their services yet, however gives a piece of mind if needed. We have policies on several other items and we have had to use this service. Always pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for use in a crowd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don't buy extended warranty coverage but I bought this computer for in person table top RPG's. Given the odds of a soda being spilled during the course of the game, I expect to cash in on this 2-3 times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought this because someone I work with used to work for best buy and swore by it. Used it for a screen repair had it back after about a week. There was a problem with the operating system geek squad worked with me and got me into another computer. Highly recommended it covers everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad and their warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there's alot I can say about bestbuy warranties and geek squad services but I will stick to just 1 word awesome. with bestbuy their warranties are golden without any hassle and this is my first main reason for shopping at bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great for budgeting tech needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a small business owner so I always protect my computers with Geek squad. It allows me to not worry for 2 years about accidents or tech problems. Makes budgeting a lot easier and the repairs/replacements are no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I tell you they take care of you with your purchases, they really do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad are a good source for when I am in need of face to face support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crucial protection for a solid investment. Like car insurance but practical.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A little added security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it yet, but I’m glad to know it’s there if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased a new PC and decided to get the extra coverage. My last Dell broke one day after the Dell warranty and Dell would not help me fix it without expensive fees. I would never go without coverage again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Greenville, SC - Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys are really helpful and I appreciate the effort they make to help rectify even the smallest issue. There are no silly questions as far as the Greenville, SC team is concerned. Appreciate what they do. So far very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Safe than Sorry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS get the Geek Squad protection. With my last computer, I actually needed my hard drive replaced so it paid for itself. I just wish the Technical Support protection wasn't so cost prohibitive, or I would get that as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service is Great !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the Geek Squad service. I buy many items at Best Buy, SE 82nd Avenue, Portland, OR and most every item I get Geek Squad service. The service is great. Thanks to Best Buy and Geek Squad for providing excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop it’s worth it especially after spending all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get your insurance protection just in case something happens when you’re hard-core gaming on your gaming Laptop it’s worth it especially after spending all that money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is always there to answer any questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always there to answer any questions you have and can get you back up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t need to use this when your protection this time but I have used them before and my two year product protections good insurance to have you never know when you’re gonna need it…

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments and positive feedback. If you have any questions or concerns about your plan(s), please feel free to reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use but great to know that we are covered if anything does happen. Bought this for my son's laptop and I have the peace of mind knowing it's protected. Have always had good experiences with Geek Squad in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did. Of get a chance to use Greek squad yet for the camera, but I have used them with other products and it’s soooo easy. They have fixed so many of my items and if it can’t be fixed you get a new item.. NOT REFURBISHED but new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel good feeling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed it yet but sure feels good knowing I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the service that i recieve from the geek squad, i took my computer in to get check, and they fixed it in 1 day

    I would recommend this to a friend