Customer Ratings & Reviews

Worth every penny. Wouldn't purchase any electronic device without this protection. Geek Squad members rock.

Great help very fast on finding a solution and very respectful and friendly

Great customer care, quick and effecient! Will solve issue in a timely manner.

So far Gook Sqaud has helped each time I have asked for help after we got off to a very slow start last year when I bought my TV. Getting my TV installed was not easy and it took a number of months to finish the installation.

Protection for my pricy gadgets puts the mind at ease

I'm not saying i'm clumsy or that I'm prone to accidents, but, it helps my peace of mind to have protection on my electronics. For a few cents a day, I'm covered for most every type of unfortunate mishap. To me, that's a deal.

Good Service, knowledgeable of product, will recommend

The Geek squad is a great group of service minded individuals and they fixed my laptop in a timely manner.

Great deal just in case! I don’t know technology at all so help is always need for me! Thank god for geek squad!

It's wise to protect your device. We never know what can happened.

fast service very easy going. helpful and super resourceful

The agents were very professional and he helped me with the return process

Wonderful service that Best Buy provides is the thorough service of geek squad

Chris listened, explained, and took care of all my questions and needs. Very professional. Didn't make me feel like an idiot for not knowing how to take my compuyer out of S mode. Very helpful and thankful for my purchase

Not sure how much I like it yet. Haven’t had the need to use it.

I would never buy any computer items or computer without purchasing the Geek squad. They are so helpful and knowledgeable about all of the questions I have when there seems to be a problem or I just need more information.

Hopefully I will not have to use it but so glad to have it as every CS rep and tech at Best Buy make me feel good that they are more than qualified to help and fix my laptop if or when needed, or just walk me through over the phone.

Can’t say enough my son loves his gaming computer. It’s a great piece of equipment and very strong and realistic imaging

Is very affordable and in my opinion worth every penny. I had to use it when my smart watch quit charging. Brought watch to my local Best Buy store and they were very friendly and helped me right away. I was able to replace the watch and am very happy with the whole experience.

Have not used as of yet. Great insurance to have. Kid is 10 hours away at Wartburg College, so gives us some piece.